Windows shuts off but laptop wont turn off or go to sleep.


  1. Posts : 2
    windows 7 home x64
       #1

    Windows shuts off but laptop wont turn off or go to sleep.


    Hi,
    I Have Hp Pavilion dv6-6120us and recently I notice that windows 7 shuts off but my computer stays on, the fan hard disc and lights stay on also, if I put my computer to sleep it wont wake up i have to hold the power button off for 10 seconds and restart the computer. I uninstalled all programs that are not necessary and also uninstalled my virus protector, I did run the disc cleaner, fixed the registry and ran a virus check and malware and no problems there, I also did a tune up check that comes loaded with my Hp system and found no problems. I already disabled all the usb controllers, video card, sound card, network card and still no luck., also on safe mode the computer wont shut off. I also ran msconfig and disabled all start-up programs and services and no luck still. I uninstalled all the windows updates also and still have same problem, any help I will take thanks.
      My Computer


  2. Posts : 5,092
    Windows 7 32 bit
       #2

    When my Laptop would hang like that usually it was my WiFi showed as disabled in Device Manager. I set it to Enabled and all was back to normal.
      My Computer


  3. Posts : 2
    windows 7 home x64
    Thread Starter
       #3

    Yea my wifi is enabled on device manager everything else looks good on device manager also.
      My Computer


  4. Posts : 5,092
    Windows 7 32 bit
       #4

    Hmm, that's all I had for a lead. Perhaps another poster has an idea.
      My Computer


 

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