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06 Jun 2014 | #1 |
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The user profile service failed the logon..(Windows 7 64Bit)
Hi,
I have ran into a BIG issue which I am usually familiar with and can resolve, but this issue for the last 4/5 hours has got me in twists all over! For your information I am running Windows 7 Ultimate 64 Bit I created a new user account (Administrator) named TestAccount, however when I tried logging in I got the message as seen in the title. Windows cannot log you on because your profile cannot be loaded. Now I have tried EVERYTHING I could think, know off and searched off. Here is what I have done tried, and general notes I tried looking and the profilelist in the registry, but the profile does not exist. I tried changing the account from Admin to standard, but same issue and nothing is ever created in the registry. The account is visible in the Control Panel and has a folder under C:\users\ I have deleted the account and made several others with different names but problem still persist. I have tried booting in safe mode (minimal) same issue I have made sure that C:\users\default has full permissions for Everyone Another issue while Googling suggested removing a file from %AppData% under \Windows Live << I don't use windows live so don't have this folder/file I have restarted count less times. Disabled anti-virus (avast) Ran Anti-Virus and Malware scans I checked the event viewer logs and here is what I got.. Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly. DETAIL - Only part of a ReadProcessMemory or WriteProcessMemory request was completed. Can anyone shed light on this issue? Cheers |
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06 Jun 2014 | #2 |
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Hello CriticalError,
By default, a new user account's "C:\Users\(user-name)" folder and registry entry doesn't get created until the first time you successfully log in to it. This would be why you are not seeing them. You might see if doing a system restore using a restore point dated before you had this issue may be able to fix it for you. |
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07 Jun 2014 | #3 |
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I don't have any restore points I can get back to.
I forgot to mention my account and guest account are the only ones which work. What else can I try? |
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07 Jun 2014 | #4 |
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This is from MS Support:
Here is the exact link but the following info is from there. http://support.microsoft.com/kb/947215 Log into the working account, can not be the Guest Account, and follow these steps,
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07 Jun 2014 | #5 |
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Hi,
As stated in my first post I have gone through these steps, but those folders do not exist, the users account does not exist it is only visible at the login screen and control panel. I do see the users folder unders the C:\users\ directory but it only has the AppData folder with subfolders and no files at all. I am completely clueless. |
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07 Jun 2014 | #6 |
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Opps, sorry. Long night. Let me reread, get a bit of sleep and recharge. However in the mean time I did find this
Case of the User Service Service Failed The Logon | chentiangemalc |
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07 Jun 2014 | #7 |
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Thank you,
This seems to has fixed the issue. However for those of you who cannot find the SQM just search the AppData folder in C:\users\default Mine was @ C:\Users\Default\AppData\Local\Microsoft\VSCommon\12.0 I use Visual Studio I think SQM can appear for any MS product, delete it, as it seems to cause lots of bloody issues.. ![]() Thanks again, |
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08 Jun 2014 | #8 |
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Glad you got it fixed.
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