Windows 7: about:blank Google Chrome Redirect?

Darkstrike · 08 Jun 2014

Hey all,

I've got a laptop and every time I try to load anything in Google Chrome, it gets redirected to an "about:blank" page with nothing on it. I know it's malware, but malware scans with Malwarebytes apparently haven't removed it. There's an extension in Chrome that I know is causing the problem called "1_0" but every time I uninstall it, it immediately comes back once I restart Chrome or the computer....?

Any help would be appreciated!

ThrashZone · 08 Jun 2014

Hi,
Post the scan results,
Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
Screen shot of the download button to use for Adwcleaner
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
http://www.malwarebytes.org/products/malwarebytes_free
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx

Sir George · 08 Jun 2014

Quote: Originally Posted by Darkstrike

Hey all,

I've got a laptop and every time I try to load anything in Google Chrome, it gets redirected to an "about:blank" page with nothing on it. I know it's malware, but malware scans with Malwarebytes apparently haven't removed it. There's an extension in Chrome that I know is causing the problem called "1_0" but every time I uninstall it, it immediately comes back once I restart Chrome or the computer....?

Any help would be appreciated!

Herd Project should be able to help;

Download herdProtect - Free Anti-Malware Platform

The following is the analysis page for "1_0.exe";

Malware scan of 1_0.exe e302cdb08bd6aa927201aa21aec162610c0eac3e - herdProtect

Darkstrike · 08 Jun 2014

Quote: Originally Posted by Sir George

Herd Project should be able to help;

Download herdProtect - Free Anti-Malware Platform

The following is the analysis page for "1_0.exe";

Malware scan of 1_0.exe e302cdb08bd6aa927201aa21aec162610c0eac3e - herdProtect

Sorry, I had that wrong...it's a Chrome Extension simply labelled as "1". If I find the extension's folder in Chrome's folder in AppData, it's in a FOLDER labelled "1_0".

I had already tried an ADWCleaner scan in Safe Mode and in normal boot, both as Administrator and ran a cleaning before posting here, so my report looks completely empty (no point in posting it) and the issue is still unresolved.

Will try SuperAntiSpyware and Msert and report back.

EDIT - Should I be running these in Safe Mode?

Sir George · 08 Jun 2014

Quote: Originally Posted by Darkstrike

Quote: Originally Posted by Sir George

Herd Project should be able to help;

Download herdProtect - Free Anti-Malware Platform

The following is the analysis page for "1_0.exe";

Malware scan of 1_0.exe e302cdb08bd6aa927201aa21aec162610c0eac3e - herdProtect

Sorry, I had that wrong...it's a Chrome Extension simply labelled as "1". If I find the extension's folder in Chrome's folder in AppData, it's in a FOLDER labelled "1_0".

I had already tried an ADWCleaner scan in Safe Mode and in normal boot, both as Administrator and ran a cleaning before posting here, so my report looks completely empty (no point in posting it) and the issue is still unresolved.

Will try SuperAntiSpyware and Msert and report back.

EDIT - Should I be running these in Safe Mode?

I suggest you try herdProject, it can't hurt.

"herdProtect Anti-Malware Scanner is a fast and free Windows desktop program which detects malicious threats, spyware and adware by utilizing 68 industry anti-malware scanners."

Darkstrike · 08 Jun 2014

First scan of HerdProject found 5 unrelated things, says to run a second scan in an hour and 15 mins...?

Sir George · 08 Jun 2014

Quote: Originally Posted by Darkstrike

First scan of HerdProject found 5 unrelated things, says to run a second scan in an hour and 15 mins...?

I am not sure what you mean; ie, is the message stating "Wait for an hour and 15 minutes" or "The scan will take an hour and 15 minutes"? Either way, I would follow the instructions.

Darkstrike · 08 Jun 2014

I ran and completed the first scan. It now says to run a second scan an hour and 15 minutes from now.

Sir George · 08 Jun 2014

Quote: Originally Posted by Darkstrike

I ran and completed the first scan. It now says to run a second scan an hour and 15 minutes from now.

Thanks for the clarification. As I said, I would run the 2nd scan to complete the process.