Computer Restarts When I Shutdown

Page 3 of 7 FirstFirst 12345 ... LastLast

  1. Posts : 55
    Windows 7 Ultimate x64
    Thread Starter
       #21

    NoelDP said:
    Thanks - but apparently I asked for the wrong list

    Please open an Elevated Command Prompt, and run the following commands

    Code:
    fsutil hardlink list C:\Windows\winsxs\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.1.7601.21955_none_7636f0d7d474e080\Pretty_Peacock.jpg >>%userprofile%\desktop\nphl.txt
    fsutil hardlink list C:\Windows\System32\en-US\iassdo.dll.mui >>%userprofile%\desktop\nphl.txt
    fsutil hardlink list C:\Windows\winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui >>%userprofile%\desktop\nphl.txt
     
    .
    Post the resulting nphl.txt file from your desktop - this should check that I now have some clue what I'm talking about :)
    Attached
    Computer Restarts When I Shutdown Attached Files
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #22

    Let's see what happens when we try a manual cleanup.

    Please open an Elevated Command Prompt, and run the following commands

    Code:
     
    Takeown /F C:\Windows\SysWOW64\en-US\iassdo.dll.mui /A
    ICACLS C:\Windows\SysWOW64\en-US\iassdo.dll.mui /grant Administrators:(F)
    DEL C:\Windows\SysWOW64\en-US\iassdo.dll.mui
    DIR C:\Windows\iassdo.* /S >>%userprofile%\desktop\nphl.txt
    fsutil hardlink list C:\Windows\SysWOW64\en-US\iassdo.dll.mui >>%userprofile%\desktop\nphl.txt
    fsutil hardlink list C:\Windows\System32\en-US\iassdo.dll.mui >>%userprofile%\desktop\nphl.txt
    fsutil hardlink list C:\Windows\winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui >>%userprofile%\desktop\nphl.txt
     
    .
    Post the resulting nphl.txt file
      My Computer


  3. Posts : 55
    Windows 7 Ultimate x64
    Thread Starter
       #23

    NoelDP said:
    Let's see what happens when we try a manual cleanup.

    Please open an Elevated Command Prompt, and run the following commands

    Code:
     
    Takeown /F C:\Windows\SysWOW64\en-US\iassdo.dll.mui /A
    ICACLS C:\Windows\SysWOW64\en-US\iassdo.dll.mui /grant Administrators:(F)
    DEL C:\Windows\SysWOW64\en-US\iassdo.dll.mui
    DIR C:\Windows\iassdo.* /S >>%userprofile%\desktop\nphl.txt
    fsutil hardlink list C:\Windows\SysWOW64\en-US\iassdo.dll.mui >>%userprofile%\desktop\nphl.txt
    fsutil hardlink list C:\Windows\System32\en-US\iassdo.dll.mui >>%userprofile%\desktop\nphl.txt
    fsutil hardlink list C:\Windows\winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui >>%userprofile%\desktop\nphl.txt
     
    .
    Post the resulting nphl.txt file
    Alright
    Computer Restarts When I Shutdown Attached Files
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #24

    Good - now run SFC /scannow again, and we'll see what we get. Post the new CBS.log file
      My Computer


  5. Posts : 55
    Windows 7 Ultimate x64
    Thread Starter
       #25

    NoelDP said:
    Good - now run SFC /scannow again, and we'll see what we get. Post the new CBS.log file
    CBS.log file is contained in the ZIP
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #26

    Here's the critical section of the SFC log...
    Code:
    2014-06-20 17:09:38, Info                  CSI    0000031c [SR] Repairing 1 components
    2014-06-20 17:09:38, Info                  CSI    0000031d [SR] Beginning Verify and Repair transaction
    2014-06-20 17:09:38, Info                  CSI    0000031e Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui do not match actual file [l:28{14}]"iassdo.dll.mui" :
      Found: {l:32 b:tfmxBgEeHYSqU0nOhrdrRtqL98a1xYC32if7l90WiOg=} Expected: {l:32 b:hLMYgoYEaSd6WHNAcMpQlj3ndwYSJanHCJ0EaEjgsTg=}
    2014-06-20 17:09:38, Info                  CSI    0000031f [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-06-20 17:09:38, Info                  CSI    00000320 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui do not match actual file [l:28{14}]"iassdo.dll.mui" :
      Found: {l:32 b:tfmxBgEeHYSqU0nOhrdrRtqL98a1xYC32if7l90WiOg=} Expected: {l:32 b:hLMYgoYEaSd6WHNAcMpQlj3ndwYSJanHCJ0EaEjgsTg=}
    2014-06-20 17:09:38, Info                  CSI    00000321 [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-06-20 17:09:38, Info                  CSI    00000322 [SR] This component was referenced by [l:266{133}]"Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.Windows Foundation Language Pack"
    2014-06-20 17:09:38, Info                  CSI    00000323 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui do not match actual file [l:28{14}]"iassdo.dll.mui" :
      Found: {l:32 b:tfmxBgEeHYSqU0nOhrdrRtqL98a1xYC32if7l90WiOg=} Expected: {l:32 b:hLMYgoYEaSd6WHNAcMpQlj3ndwYSJanHCJ0EaEjgsTg=}
    I'll post the fix protocol for that later - when I can get away from work!
      My Computer


  7. Posts : 55
    Windows 7 Ultimate x64
    Thread Starter
       #27

    NoelDP said:
    Here's the critical section of the SFC log...
    Code:
    2014-06-20 17:09:38, Info                  CSI    0000031c [SR] Repairing 1 components
    2014-06-20 17:09:38, Info                  CSI    0000031d [SR] Beginning Verify and Repair transaction
    2014-06-20 17:09:38, Info                  CSI    0000031e Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui do not match actual file [l:28{14}]"iassdo.dll.mui" :
      Found: {l:32 b:tfmxBgEeHYSqU0nOhrdrRtqL98a1xYC32if7l90WiOg=} Expected: {l:32 b:hLMYgoYEaSd6WHNAcMpQlj3ndwYSJanHCJ0EaEjgsTg=}
    2014-06-20 17:09:38, Info                  CSI    0000031f [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-06-20 17:09:38, Info                  CSI    00000320 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui do not match actual file [l:28{14}]"iassdo.dll.mui" :
      Found: {l:32 b:tfmxBgEeHYSqU0nOhrdrRtqL98a1xYC32if7l90WiOg=} Expected: {l:32 b:hLMYgoYEaSd6WHNAcMpQlj3ndwYSJanHCJ0EaEjgsTg=}
    2014-06-20 17:09:38, Info                  CSI    00000321 [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-06-20 17:09:38, Info                  CSI    00000322 [SR] This component was referenced by [l:266{133}]"Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.Windows Foundation Language Pack"
    2014-06-20 17:09:38, Info                  CSI    00000323 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui do not match actual file [l:28{14}]"iassdo.dll.mui" :
      Found: {l:32 b:tfmxBgEeHYSqU0nOhrdrRtqL98a1xYC32if7l90WiOg=} Expected: {l:32 b:hLMYgoYEaSd6WHNAcMpQlj3ndwYSJanHCJ0EaEjgsTg=}
    I'll post the fix protocol for that later - when I can get away from work!
    Alright cheers mate.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #28

    Ooops - sorry!
    Back in a minute...
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #29

    I've uploaded a file - gcvaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\gcvaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\gcvaa
    or
    DIR E:\hznaa



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\gcvaan <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  10. Posts : 55
    Windows 7 Ultimate x64
    Thread Starter
       #30

    NoelDP said:
    I've uploaded a file - gcvaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\gcvaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\gcvaa
    or
    DIR E:\hznaa



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\gcvaan <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
    CBS included in ZIP
      My Computer


 
Page 3 of 7 FirstFirst 12345 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 09:58.
Find Us