Computer Restarts When I Shutdown

Page 1 of 7 123 ... LastLast

  1. Posts : 55
    Windows 7 Ultimate x64
       #1

    Computer Restarts When I Shutdown


    Recently my computer has been restarting when I shut it down.
    I have tried to change the registry values of powerdown on shutdown from 0 to 1 and from 1 to 0.
    I have also wake on lan disabled in BIOS.
    Also I have disabled the Ethernet adapter to wake up the computer.
      My Computer


  2. Posts : 4,566
    Windows 10 Pro
       #2

    What happens with shutdown in safe mode? Does it behave?
      My Computer


  3. Posts : 55
    Windows 7 Ultimate x64
    Thread Starter
       #3

    andrew129260 said:
    What happens with shutdown in safe mode? Does it behave?
    It sure does, tried it 3 times, worked all 3.
      My Computer


  4. Posts : 55
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Sometimes my computer shutdowns first go, but if it doesn't, I have to manually power off.
      My Computer


  5. Posts : 4,566
    Windows 10 Pro
       #5

    Okay, so then most likely it is a problem caused by a program running in your startup list.

    You may have programs running at startup that is causing this issue. Please see this tutorial to temporary disable them and see if the issue is resolved:

    Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  6. Posts : 55
    Windows 7 Ultimate x64
    Thread Starter
       #6

    andrew129260 said:
    Okay, so then most likely it is a problem caused by a program running in your startup list.

    You may have programs running at startup that is causing this issue. Please see this tutorial to temporary disable them and see if the issue is resolved:

    Troubleshoot Application Conflicts by Performing a Clean Startup
    I disabled everything (other than Microsoft services) and it still occurred. Although avast automatically started up even when i disabled it. I went back into msconfig and the only box ticked is avast.
      My Computer


  7. Posts : 4,566
    Windows 10 Pro
       #7

    Giaccovitch said:
    andrew129260 said:
    Okay, so then most likely it is a problem caused by a program running in your startup list.

    You may have programs running at startup that is causing this issue. Please see this tutorial to temporary disable them and see if the issue is resolved:

    Troubleshoot Application Conflicts by Performing a Clean Startup
    I disabled everything (other than Microsoft services) and it still occurred. Although avast automatically started up even when i disabled it. I went back into msconfig and the only box ticked is avast.
    Okay that is fine. Enable verbose messages to see where it is getting stuck:

    Enable Verbose or Highly Detailed Status Messages In Windows 7 | 8


    Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

    Please post back the results.
    Please indicate what message was displayed at the end:

    Windows found no integrity violations

    OR

    Corrupt files were found, and windows was unable to fix them.

    OR

    Corrupt files were found, and windows successfully repaired them
      My Computer


  8. Posts : 55
    Windows 7 Ultimate x64
    Thread Starter
       #8

    andrew129260 said:
    Giaccovitch said:
    andrew129260 said:
    Okay, so then most likely it is a problem caused by a program running in your startup list.

    You may have programs running at startup that is causing this issue. Please see this tutorial to temporary disable them and see if the issue is resolved:

    Troubleshoot Application Conflicts by Performing a Clean Startup
    I disabled everything (other than Microsoft services) and it still occurred. Although avast automatically started up even when i disabled it. I went back into msconfig and the only box ticked is avast.
    Okay that is fine. Enable verbose messages to see where it is getting stuck:

    Enable Verbose or Highly Detailed Status Messages In Windows 7 | 8


    Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

    Please post back the results.
    Please indicate what message was displayed at the end:

    Windows found no integrity violations

    OR

    Corrupt files were found, and windows was unable to fix them.

    OR

    Corrupt files were found, and windows successfully repaired them
    Corrupt files were found, and windows was unable to fix them. I attached the 2 files.
    Attached Thumbnails Attached Thumbnails Computer Restarts When I Shutdown-sfc-scannow.jpg  
    Computer Restarts When I Shutdown Attached Files
      My Computer


  9. Posts : 4,566
    Windows 10 Pro
       #9

    What was the result of enabling the verbose messages? Where does it get stuck?

    I am going to have a expert look at your log.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    Here's the critical error from the log...
    Code:
    2014-06-17 13:28:01, Info                  CSI    0000031d [SR] Repairing 1 components
    2014-06-17 13:28:01, Info                  CSI    0000031e [SR] Beginning Verify and Repair transaction
    2014-06-17 13:28:01, Info                  CSI    00000320 [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    This is a relatively common error - so probably caused by a piece of software you installed. Unfortunately, we haven't managed to work out what software, yet.

    Please download SFCFix from here... http://www.sysnative.com/niemiro/apps/SFCFix.exe and save it to your desktop (we'll need it later anyhow, I think)

    Once saved, double-click on it and accept the warnings. It'll run, and create a file SFCFix.log on the desktop - please upload it to your reply.
      My Computer


 
Page 1 of 7 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 03:24.
Find Us