Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows explorer crashing in infinite loop

17 Jun 2014   #1
richardjdixon

Windows 7 home premium 32 bit
 
 
Windows explorer crashing in infinite loop

Hi
I've been getting an error message: "Microsoft Explorer has stopped working" followed by "Microsoft Explorer is restarting". This happens repeatedly. Running Windows 7 build 7601 Service Pack 1. This happens in all versions of safe mode as well as the normal start.

I ran sfc /scannow and got a long series of error messages - I can post them if useful.

I don't have the original installation disc.

I tried system restore from the command prompt and it said that it couldn't find a previous restore point.

Any help would be most gratefully received!


Richard


My System SpecsSystem Spec
.
17 Jun 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by richardjdixon View Post

I ran sfc /scannow and got a long series of error messages - I can post them if useful.
Welcome to the Forum richardjdixon,

Yes, please post the error messages from the SFC scans. I will call a friend to take a look at it.

You could have a read through this tutorial.
Also upload your msinfo file.

MSINFO32:
  • Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter.
  • Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
  • Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).
My System SpecsSystem Spec
18 Jun 2014   #3
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

after following Koolkat's suggestions, this may help Startup Repair Infinite Loop Recovery
My System SpecsSystem Spec
.

18 Jun 2014   #4
richardjdixon

Windows 7 home premium 32 bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Quote   Quote: Originally Posted by richardjdixon View Post

I ran sfc /scannow and got a long series of error messages - I can post them if useful.
Welcome to the Forum richardjdixon,

Yes, please post the error messages from the SFC scans. I will call a friend to take a look at it.

You could have a read through this tutorial.
Also upload your msinfo file.

MSINFO32:
  • Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter.
  • Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
  • Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

Thank you, I am currently running through the suggestions on troubleshooting windows 7
I am unable to give you the MSINFO32.nfo since windows explorer crashes when I try to save it.
I can give you the cbs.txt Here
Thanks for your help so far
My System SpecsSystem Spec
18 Jun 2014   #5
richardjdixon

Windows 7 home premium 32 bit
 
 

Thank you all very much but I have manage to fix the problem
My System SpecsSystem Spec
18 Jun 2014   #6
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Would you please tell us how you fixed it, for us to learn as well as for others who find this thread because they have the same problem.
My System SpecsSystem Spec
18 Jun 2014   #7
richardjdixon

Windows 7 home premium 32 bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
Would you please tell us how you fixed it, for us to learn as well as for others who find this thread because they have the same problem.
Sure.

I Spammed chrome (You can use any browser) in the taskbar. After multiple attempts it opened. I put this 'file:///C:/windows/System32/cmd.exe' In the address bar and opened it. I typed in 'cd c:\' then 'diskmgmt.msc' which ran 'Disk Management'
I partitioned the harddrive (look it up). I downloaded a product key finder (since I was unsure of what it was) Here. After taking note I shut down my computer.
On a different pc I downloaded the right .ISO Here. I used This tool to
put the ISO on my USB. After that had finished I plug the USB from my other pc to the broken pc. I booted up the broken one off my USB by holding down f12 on startup. I installed windows on my partitioned harddrive and I had a clean windows. I could access the other section of the harddrive in 'MY Computer' I dragged and dropped all of my old documents and programs that I needed then deleted the partition in 'Disk Management' and changed all my setting back to the way they were.

Hope this helps somebody with the same issue. There may be simpler ways of fixing the computer but after hours of work this was the only solution I could find.
My System SpecsSystem Spec
Reply

 Windows explorer crashing in infinite loop




Thread Tools




Similar help and support threads
Thread Forum
Windows 7 stuck in infinite reboot loop
I'm working on a friends laptop that is stuck in a loop rebooting. It started after she attached her iPhone to the laptop. I've tried using a repair disk and so far it's not working. I also have tried to boot to safemode (which also fails). I've also tried sfc /scannow but it doesn't work....
General Discussion
Windows 7 infinite reboot loop on RESTART only
Ok so I have Windows 7 PC and ever since it was purchased, whenever your Restart, it just do an infinite reboot loop. This only happens when RESTARTING and not when SHUTTING DOWN. I need fix on this as my Windows 10 Upgrade is ready and the upgrade just doesn't complete because during the...
General Discussion
Infinite Windows repair loop
Hi, I have dual boot Windows 7 and Ubuntu 14.04. Everything worked fine until it froze one time, I had to restart the computer. After that I was not able to start Windows. I can start Ubuntu without any problems, however Ubuntu cannot mount Windows. Everything is on 256Gb Samsung SSD. When I try...
General Discussion
Windows 7 caught in an infinite loop
This morning i started up my pc, left for a little while, came back and noticed my pc reaching a certain point, receiving a BSOD and restarting. It gets past the little windows loading icon then comes up to a dick check - "One of your disk needs to be checked for consistency..." it begins the scan...
General Discussion
Windows 7 Infinite Reboot Loop
So, Yesterday I was installing XP on one of partitions I made for it,because I had problems recording stereo tracks for studio on Windows 7( in my previous encounters like that,it worked on XP ).After installation of XP it would restart and just give Unable to load operating system and I couldn't...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:10.
Twitter Facebook Google+