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#11
Oh.I thought you chose Safe Mode with command prompt.Did you try the system restore option?
Oh.I thought you chose Safe Mode with command prompt.Did you try the system restore option?
Here is something that you can try that I found on YouTube if that does not work.They go by steps.
Step 1:Run the laptop from the battery charger only and leave the battery out.
Step 2:Turn off the laptop
Step 3:Unplug every single thing from your computer.
Step 4:Leave it that way for an hour
Step 5:Then plug the charger in (Leave the battery out still)
Step 6:Turn it back on and see if it works.
If it does work then back up all your files just in case if it shows a blue screen of death again.
Ok I'll try that one
Nope didn't work either
I didn't think it would work.If I were you then I would call Microsoft at this point.
I'm with link on this one. I would contact Microsoft also unless one other gurus on here has other possibilities.
And I hope you have a back up of all of your files because I don't know if they are going to reset everything on your laptop to fix the problem if you call.