Help and Support is slow, unresponsive and won't stay online.

Help and Support is slow at best. I put it online in Settings but it goes offline. I use in it Paint and Serif DrawPlusx4 but it makes the programs unresponsive.

Is this factory preinstalled Win7 which is the worst possible install one can have of Win7, larded with bloatware and useless duplicate utilities which interfere with better versions built into Win7?

That's why most tech enthusiasts will not run such an install but instead Clean Reinstall - Factory OEM Windows 7. Everything is provided in the blue link tutorial.

At the minimum I'd Clean Up Factory Bloatware.

If this doesn't resolve performance problems, work through these Troubleshooting Steps for Windows 7.

Thanks for your reply, gregrocker. I will use your suggestions.