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Windows 7: Windows 7 Install DVD - Error Message on Repair Your Computer Option

23 Jun 2014   #1

Windows 7 Home Premium 64 Bit
Windows 7 Install DVD - Error Message on Repair Your Computer Option

The following message appears after booting my Windows 7 Install DVD and attempting to enter the Repair Your Computer option:

"This version of System Recovery Options is not compatible with the version of Windows you are trying to repair"

There is no problem if I click on Install Windows. The computer is working fine and I just wanted to explore the Repair Options for future reference. The computer was built at a local computer store in March. The DVD is official Microsoft Windows 7 Home Premium 64 bit SP1 and matches the installation.

I read that this error message can occur if there are multiple disks or there is anything unusual about boot order.

The computer may have one unusual situation. The main and only disk is attached to SATA Port 1 and not Port 0. The DVD ROM drive is attached to SATA Port 3 and not Port 2. Those connections were a slightly shorter reach so perhaps that is the reason.

Would SATA Port 1 for the boot disk make any difference? There is one other unusual symptom. On the first boot attempt with the DVD my cursor does not work. It always works after another boot on the second attempt. Keyboard and mouse are USB.

My System SpecsSystem Spec
24 Jun 2014   #2
Microsoft MVP


Try another disk for your licensed version provided in Clean Reinstall - Factory OEM Windows 7 along with tool to burn to DVD or flash stick.

If it persists unplug the other drives.
My System SpecsSystem Spec
24 Jun 2014   #3

Windows 7 Home Premium 64 Bit

Quote   Quote: Originally Posted by gregrocker View Post
Try another disk for your licensed version provided in Clean Reinstall - Factory OEM Windows 7 along with tool to burn to DVD or flash stick.
Thanks for the help. I'll download the updated ISO file a little later as it will be a very long download at 3.1 GB.

My DVD is labeled X17-58399 while the latest shown on the link you referenced is X17-58997. Both are Windows 7 Home Premium 64 bit SP1.

I'm tempted to first try moving my Windows 7 hard drive from SATA Port 1 to SATA Port 0. Do you see any risk in that?

This morning I moved the DVD drive from SATA Port 3 to SATA Port 2 just to confirm that there would be no impact. The BIOS handled it automatically although the DVD drive changed from a P5 designation in the BIOS to P4.

The Windows hard drive is currently P1 in the BIOS and I will guess that it might become P0 if I move to SATA Port 0. There are no other disks in the system.
My System SpecsSystem Spec


 Windows 7 Install DVD - Error Message on Repair Your Computer Option

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