Al Files Corrupted

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  1. Posts : 21
    Windows 7 PRO
       #1

    Al Files Corrupted


    Dear All,

    I have a windows 7 PRO 64 Bit in my domain. We are using office 2010 Professional and Acrobat reader as our standard PDF reader.

    One of our systems started showing an issue today morning, all the documents ( .docx. .xlsx, pdf ) in the system got corrupted. When we try to open the file its saying that the file is corrupted.

    It was working fine till yesterday evening. I did run a full system scan on Kaspersky rescue disk. But it didn't come up with any virus attack.

    Can anyone please help me?

    Thanks,
    Sriram A Das
    Last edited by sriramdas; 24 Jun 2014 at 02:03. Reason: MIstake in the version of office mentioned
      My Computer


  2. Posts : 1,514
    Win 7 Home Premium SP1 32 bit
       #2

    Hello sriramdas , Not an answer for you, but. you may want to edit your phone number out , as that is private information.
      My Computer


  3. Posts : 21
    Windows 7 PRO
    Thread Starter
       #3

    Hello Yard Dog, Thanks for the suggestion.
      My Computer


  4. Posts : 1,514
    Win 7 Home Premium SP1 32 bit
       #4

    Your welcome, this protects you. All our experts will respond in this forum and no need to divulge privacy information. I wish you luck and am sure one of our experts in your issue will sort this out for you.. Thanks for coming to our forum .
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  5. Posts : 21
    Windows 7 PRO
    Thread Starter
       #5

    Dear Yard Dog,

    Thanks a lot for your guidance. :)
    Its a pleasure joining a community like this.

    Thanks,
    Sriram A Das
      My Computer


  6. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #6

    Try running Malwarebytes and see what that comes up with!
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  7. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #7

    After performing Mitchell65's suggestion, open an elevated command prompt, type in scf /scannow and hit enter.

    Also, do you have a Restore Point available dated before this happened?
      My Computer


  8. Posts : 21
    Windows 7 PRO
    Thread Starter
       #8

    Dear MItchell 65 / Boozad,

    I tried both, it didn't work.


    Any other suggestion? Your help will be hugely appreciated.

    Thanks,
    Sriram A Das
      My Computer


  9. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #9

    If you typed in scf /scannow like I suggested then it wouldn't work because I made a typo, sorry. It's sfc /scannow. Give that a try.
      My Computer


  10. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #10

    From what i can remeber from your previous posts I think you run a number of PC's on a workgroup in different locations. Where are the corrupted files stored? Have all the other PC's access to the corrupted files? Are the files backed up anywhere?
    What did Malwarebytes find?
    Boozad asked "Also, do you have a Restore Point available dated before this happened?" Please reply!
      My Computer


 
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