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Windows 7: Al Files Corrupted

24 Jun 2014   #1
sriramdas

Windows 7 PRO
 
 
Al Files Corrupted

Dear All,

I have a windows 7 PRO 64 Bit in my domain. We are using office 2010 Professional and Acrobat reader as our standard PDF reader.

One of our systems started showing an issue today morning, all the documents ( .docx. .xlsx, pdf ) in the system got corrupted. When we try to open the file its saying that the file is corrupted.

It was working fine till yesterday evening. I did run a full system scan on Kaspersky rescue disk. But it didn't come up with any virus attack.

Can anyone please help me?

Thanks,
Sriram A Das


My System SpecsSystem Spec
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24 Jun 2014   #2
Yard Dog

Win 7 Home Premium SP1 32 bit
 
 

Hello sriramdas , Not an answer for you, but. you may want to edit your phone number out , as that is private information.
My System SpecsSystem Spec
24 Jun 2014   #3
sriramdas

Windows 7 PRO
 
 

Hello Yard Dog, Thanks for the suggestion.
My System SpecsSystem Spec
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24 Jun 2014   #4
Yard Dog

Win 7 Home Premium SP1 32 bit
 
 

Your welcome, this protects you. All our experts will respond in this forum and no need to divulge privacy information. I wish you luck and am sure one of our experts in your issue will sort this out for you.. Thanks for coming to our forum .
My System SpecsSystem Spec
24 Jun 2014   #5
sriramdas

Windows 7 PRO
 
 

Dear Yard Dog,

Thanks a lot for your guidance. :)
Its a pleasure joining a community like this.

Thanks,
Sriram A Das
My System SpecsSystem Spec
24 Jun 2014   #6
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Try running Malwarebytes and see what that comes up with!
My System SpecsSystem Spec
24 Jun 2014   #7
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

After performing Mitchell65's suggestion, open an elevated command prompt, type in scf /scannow and hit enter.

Also, do you have a Restore Point available dated before this happened?
My System SpecsSystem Spec
24 Jun 2014   #8
sriramdas

Windows 7 PRO
 
 

Dear MItchell 65 / Boozad,

I tried both, it didn't work.


Any other suggestion? Your help will be hugely appreciated.

Thanks,
Sriram A Das
My System SpecsSystem Spec
24 Jun 2014   #9
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

If you typed in scf /scannow like I suggested then it wouldn't work because I made a typo, sorry. It's sfc /scannow. Give that a try.
My System SpecsSystem Spec
24 Jun 2014   #10
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

From what i can remeber from your previous posts I think you run a number of PC's on a workgroup in different locations. Where are the corrupted files stored? Have all the other PC's access to the corrupted files? Are the files backed up anywhere?
What did Malwarebytes find?
Boozad asked "Also, do you have a Restore Point available dated before this happened?" Please reply!
My System SpecsSystem Spec
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 Al Files Corrupted




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