user profile cannot be loaded


  1. Posts : 2
    windows 8.1
       #1

    user profile cannot be loaded


    I am trying to resolve an elderly neighbours computer problem. When you turn his computer on it invites you to put a password in to open to make further progress. When you insert his password it say's 'the user profile service failed the log on. User profile cannot be loaded. How can this be resolved to enable him to use his computer. Many thanks in anticipation.
      My Computer


  2. Posts : 71,574
    64-bit Windows 10 Pro
       #2

    Hello Paul, and welcome to Seven Forums.

    This may be able to help fix this issue. :)

    User Profile Service failed the logon. User profile cannot be loaded.
      My Computer


  3. Posts : 2
    windows 8.1
    Thread Starter
       #3

    thanks


    Many thanks for the help. I will try and follow the advice given.
      My Computer


  4. Posts : 71,574
    64-bit Windows 10 Pro
       #4

    You're welcome. Please feel to ask any questions you may have. :)
      My Computer


 

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