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Windows 7: Post crash computer errors, missing drivers and adaptors

06 Jul 2014   #1
Computer novice

Windows 7 ultimate x64
 
 
Post crash computer errors, missing drivers and adaptors

My laptop recently crashed, it wipped everything from my computer and all i have is the basic left, i would usually be able to just start over bot a huge loss, but i can't connect to the internet, via wifi or ethernet cable, i checked and it says it is missing the network drivers, amd i tried to get those, but then it says i don't habe the intel adaptors, whatever those are, please help, some advice or a starter kit or something to restore my computer


My System SpecsSystem Spec
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06 Jul 2014   #2
gregrocker
Microsoft MVP

 

First check out your hardware with Dell Hardware Diagnostics from F12 Menu.

If it won't boot and run it could mean your Hard Drive is failing. Confirm this by checking in BIOS setup to see if HD is detected. If not you'll need to reinstall it making sure it is making good contact in its bay, to try to get it detected. If not replace the HD with an SSD which is the best upgrade one can get nowadays, faster than a high-end gaming computer without one.

If HD is detected and you're ready to reinstall then everything needed is here to get and keep a perfect Clean Reinstall - Factory OEM Windows 7 .

Be sure to read carefully the sections in red about drivers because these are handled differently in Win7 than XP. You only need your network driver from the Dell Support Downloads webpage in your backup in case it isn't provided during install, so if necessary you can install it to get online quickly after install to run all of your Important and Optional Windows Updates which should pull in most other drivers and important patches to make them run correctly.
My System SpecsSystem Spec
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 Post crash computer errors, missing drivers and adaptors




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