New
#1
Fresh Install Of Windows Running Slowly!
Hello all, need a little help here if you can!
Fixing a laptop for a friend. Turns out the hard drive was bad. Got all the information she wanted off the laptop and installed a brand new WD Blue 500GB HDD in the laptop. Install Windows 7 Home Premium 64 bit OS, and everything runs great. Installed AV, drivers(after all drivers were installed it was still running great), windows updates, the works. Everything was running fantastically. Started moving files that were on her old HDD to the new HDD, and in the middle of the transfer I noticed that everything seemed a bit laggy. Figured maybe it was because I was using the hdd to transfer so I just let it go. Once the transfer was done, I ran defrag and restarted.
The computer is still running very slowly, lagging when I click the start menu, when I go to control panel menu, when I open a web page, or even open a folder. As I said before, brand new HDD, computer was running fine and fast as can be when I first started messing with it. I ran AV scans to see if one of the files brought over from the old computer contained a virus, nothing there, ran spybot and malwarebytes to see if any malware got on the computer somehow, ran defrag again, cleaned up the registry with CCleaner(which I've used on many computers with no issues).
I'm stumped, don't really want to start fresh again, but I can't really send it back to her in this state. Any thoughts on something I can try? I've read a lot of people say it could be bad drivers, but all drivers were installed before the problem started happening. It only started after I transferred all the files over. Could a virus be in one of the files and I'm just not picking it up?
Luckily I have all the files still on an external, so if I have to reformat again, it's no harm, no foul, but really don't want to have to delay the process anymore.
Thanks for any help you can give me!!