Computer wont shut down properly


  1. Twisted1555
    Posts : 2
    Windows 7 professional 64bit
       New #1

    Computer wont shut down properly


    Hey so iv been having this problem for awhile and cant seem to get it fixed. So i screwed up trying to update my drivers. I think i installed the wrong updates and it slowed my computer down and it started to not want to shut down properly then it wouldn't start up properly. So anyway i sent it into a tech place and originally wanted them to restore it to factory but it was too corrupt and they couldn't so they dumped it and reloaded windows and all that back on it runs fine now but still wont shut down properly. Any ideas on what to do?
      My Computer
    Quote Quote

  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    Welcome to our forum Twisted1555.

    If you just got your laptop back from a shop I would take it back to them and state your exact problem.
      My Computer
    Quote Quote

  4. Twisted1555
    Posts : 2
    Windows 7 professional 64bit
    Thread Starter
       New #3

    I called them and they wanted to charge me more money to fix a problem they never fixed in the first place. I dont got much for exra money at the moment so i figured i would try this forum. But if i cant get it figured on here i guess i will have to send it back in prob to a different place though lol.
      My Computer
    Quote Quote

  6. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #4

    Well if they did a fresh install as you think they did their shouldn't be a driver problem.
    Don't install any new drivers at this time.

    Run Windows Updates to make sure you have all the updates.

    Check Device Manager and see if their are any triangles or (X) next to anything.
    When in Device Manager tick on View and select Show Hidden Files

    Before we go any farther please tell us how you shut down your computer. Step by step.
    Please explain what you mean by (not shutting down properly)
    Be as exact as you can.

    Do you have any programs installed sense you got your computer back from the shop?
    If you have please list them.

    Are you using the computer in question to post on this forum?
      My Computer
    Quote Quote

 

  Related Discussions
This is a really strange problem that has been happening every once in a while lately. First time it happened was about 4 or 5 months ago, I was browsing the internet and a page wouldn't load, thinking it was a connection problem, I tried right clicking on the network icon on the taskbar and...
My motherboard broke down and i replaced it with another one.The problem is that when i shut down the pc, the monitor goes black but the fans are still running.Same when i press the power button.First i thought that my PSU its my problem.I had a 400 PSW.Now i replaced my PSU with a 520W one and the...
Hello. I recently bought this item, for replacing my optical drive with another hard drive. The installation was successful and my second hard drive is showing. My problem however is that my laptop wont shut down completely after this install. I get past the "Windows is shutting down"...
Hi guys- Sorry if I'm posting in the wrong section or something, I'm new to the site. Anyway, anytime my Sony Vaio computer isn't shut down properly, or the screen times out due to inactivity, it will show a screen that says "windows is loading files" and then proceeds to do a start up repair in...
Computer wont shut down
in General Discussion

Hello there. I have a couple of problems.. first of all my computer wont shut down. It looks like it is going to in the beginning and after the "Shutting down" window the screen turns blank but the computer is still running and a couple of seconds later it starts to boot up, I noticed that the...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 21:13.
Find Us