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Windows 7: Media test failure. Check cable

17 Jul 2014   #1
larry21

windows 7 home premium
 
 
Media test failure. Check cable

Laptop was working fine when it suddenly froze and shutdown. I restarted and this error came up:

PXE-e61: media test failure. check cable
PXE-m0f: exiting intel boot agent.

then transitions to blue popup listing boot options. selecting any of them does nothing

Here are the procedures I followed to remedy the problem:
  • Went into BIOS and checked boot priority. Set ODD first then HDD. Disabled LAN boot. Restart system; PXE error gone. Displays blue popup window listing boot options.
  • Reseated hard drive. No change.

My guess is hard drive dead? I have an Intel SSD btw.

Any assistance greatly appreciated. I will be monitoring this thread closely. Thank you.


My System SpecsSystem Spec
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18 Jul 2014   #2
alexgrossman

Windows 7 Home X86
 
 

Consider checking your SATA cable first and make sure that it's working fine. Alternatively, you can also unplugg your hard drive and connect it externally in different computer to ensure weather it's working or not.

P.S. You can also make your SSD as your primary boot device, by installing a fresh copy of Windows. You can test the health status of your hard drive in this way too.

Post your results after trying the steps!!
My System SpecsSystem Spec
18 Jul 2014   #3
larry21

windows 7 home premium
 
 

Its a laptop, so no sata cable to check. Will connect HDD to another computer to see.

Also the SSD is the only drive on the computer. It is already set as boot drive and primary storage. I can't boot into windows is the problem.
My System SpecsSystem Spec
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18 Jul 2014   #4
alexgrossman

Windows 7 Home X86
 
 

Insert your Windows 7 installation CD and press F8 to enter into advanced startup options. From where you could options to repair your computer, entitled 'Startup Repair'. If your computer supports, you can try following the same directly booting the system and without entering Installation CD.

P.S.: Try external medium to connect your HDD and see if it's working!!
My System SpecsSystem Spec
18 Jul 2014   #5
gregrocker

 

Is the SSD showing up in BIOS setup? If so work through the steps for Troubleshooting Windows 7 Failure to Start
My System SpecsSystem Spec
18 Jul 2014   #6
larry21

windows 7 home premium
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Is the SSD showing up in BIOS setup? If so work through the steps for Troubleshooting Windows 7 Failure to Start
Following step 7 of your link:
  • /fixmbr and /fixboot show: A device attaches to the system is not functioning
  • /scanos and /rebuildbcd show: Successfully scanned windows installations. Total identified windows installations 0

How shall I proceed from here?

PS. I don't have another computer to test the hdd ATM. I'm using my phone to monitor this thread.
My System SpecsSystem Spec
18 Jul 2014   #7
gregrocker

 

Answer my question please.
My System SpecsSystem Spec
18 Jul 2014   #8
larry21

windows 7 home premium
 
 

SSD shows in bios.
My System SpecsSystem Spec
18 Jul 2014   #9
gregrocker

 

You can also boot into Win7 installation media provided in Troubleshooting Windows 7 Failure to Start to run a Disk Check to check its condition. The bootrec error suggests it is not being detected.

If the SSD is less than a year old it is still under warranty so I'd contact Intel tech support to have them help you test it and if necessary RMA it. Unfortunately there are not many drive diagnostics for SSD's but Intel would be able to refer you to what they need to know to RMA.

Also in the steps are some requiring Partition Wizard boot CD. If you get that far and will post back a camera snap of the drive map and listings once you boot into Partition Wizard, using the paper clip icon in reply box, we can tell quite a bit more about the HD configuration.

THis will also help confirm that the correct partition is Partition Marked Active so you can run Startup Repair - Run 3 Separate Times to see what it reports.
My System SpecsSystem Spec
18 Jul 2014   #10
larry21

windows 7 home premium
 
 

System Recovery Options

Operating system: unknown on (unknown) local drive

Can't perform chkdsk because of this.

Also Intel sad is 3 years old oem version, no warranty.

I assume the only thing left to do is burn and run Partition Wizard?
My System SpecsSystem Spec
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 Media test failure. Check cable




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