Found this little goodie messing with MSE & Malwarebytes

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  1. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #1

    Found this little goodie messing with MSE & Malwarebytes


    I had a problem with internet access about a week ago and after check two computer, modem and router settings I called the ISP.
    They did something at there end and it worked for about a day.
    Called them again and went through the routine with them again. They came to the conclusion that it was somewhere in their system and would have a tech check things out.
    About a hour after that conversation my internet worked as it should. I was happy.
    Then I started getting problems with updating MSE and Malwarebytes in my normal fashion.
    Doing a lot of hunting and pecking I found this little goodie left by my ISP.

    Radial Point Service Point.

    Then I checked my other computer that was off while Windstream was doing their thing trying to fix the problem. No Radial Point Service Point.
    I gave Windstream a call and talked to a tech, nice guy.
    He told me he never heard of such a program. I believed him and still do.
    I asked him to Google it and he did and was really puzzled because he was never informed of such things.

    So I removed said program from the one computer I was having problems with and MSE and Malwarebytes both update as they should.
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Did I miss whom is your isp
      My Computer


  3. Posts : 6,285
    Windows 10 Pro X64
       #3

    Yup, you missed it :) He said Windstream
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Ouch I thought I caught Jack in a missing system spec's detail
    All it said was 3mg :)
    Thanks
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
    Thread Starter
       #5

    You did miss it but it was Windstream.
    It seem like many ISP use that servied. (RPSP)
    What Windstream and RPSP don't understand is what some one has to go through to sort out the problem. It took me a couple of days off and on looking at things to find the problem.
    It might not bother most people.
    I do my updates manually and it wouldn't let me but the updates would work if I changed the setting to auto update Windows Updates, MSE, and Malwarebytes. Sounds strange.
    So those that already do auto updates would never know the programs was installed.
      My Computer


  6. Posts : 6,285
    Windows 10 Pro X64
       #6
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
    Thread Starter
       #7

    When I Google it I found nothing good about it.
    Looking through properties and other places it did come from Windstream.
      My Computer


  8. Posts : 983
    10 x64 | 7 x64
       #8

    Windstream DSL gets a bad rap from some people I know North of where I live but I think it's because of the infrastructure wires are nested into. After they set up a new line from the road poles to the clubhouse I set up a business account for a wifi point and the phoney little green router does it's thing n/p. Now, keeping the power on during winter is another story.
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
    Thread Starter
       #9

    I'm not bad mouthing Windstream. I have been using them for years with very little problems. I just don't like things sneaking into my computers.
      My Computer


  10. Posts : 186
    Windows 7 Ultimate x64
       #10

    Hi Layback Bear,

    Did you submit the file to MalwareByte's so they can either:


    1. flag it as PUP
    2. fix MalewareByte's so this program doesn't interfere with manual updating


    I would want one of my main trusted security applications to be able to update.

    Loki
      My Computer


 
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