Stuck at windows logon / recovery environment

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  1. Posts : 12
    windows 7 ultimate 32 bits
       #1

    Stuck at windows logon / recovery environment


    Hi, I hope you guys can help... the other day I was reinstalling windows 7 when a power blackout happened
    ... the process was just starting, I mean really.. I literally clicked install windows and after like 5-10 seconds the power went out ... ok so after that I turn on the computer and I find out that my session was still there but I couldn't log In it says "the user profile service failed the logon user profile cannot be loaded"... I tried reinstalling windows 7 with the disk thru the bios but it seems that I can't access the bios either... the only thing I have left is system recovery options which are only accesible through pressing the power button when I turn the computer on... Startup repair doesn't work, tried several times... I don't have an image recovery, neither does the system restore option works... it seems that the only hope I have is the command prompt option but I have no idea what to do there... the only thing I tried was creating a new admin user but it didn't work... I don't care about my files... I just want to be able to install windows 7 again from scratch... could I do that from the command prompt? or like anything at the recovery options environment ?


    Hoping you guys can help me:)
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  2. Posts : 4,566
    Windows 10 Pro
       #2
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  3. Posts : 12
    windows 7 ultimate 32 bits
    Thread Starter
       #3

    I can't even get to the bios, how am I supposed to do a clean install... all I have is the recovery environment display with the command prompt option (the other ones doesn't work... along with the startup thingy...)... of course to get there I have to press the power button when I turn the computer on otherwise I just get to the logon screen and that message comes up when I log in "the user profile service failed the logon user profile cannot be loaded"

    I hope you guys can help me

    EDIT: also I can't get to safe mode... the option just doesn't show up... is there anything I can do...?
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  4. Posts : 4,566
    Windows 10 Pro
       #4

    I think you need to read the tutorial more closely :)
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  5. Posts : 12
    windows 7 ultimate 32 bits
    Thread Starter
       #5

    I just don't know how to boot my computer from my Windows 7 DVD in my current situation, could you please help me?
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  6. Posts : 1,514
    Win 7 Home Premium SP1 32 bit
       #6

    Most users have BIOS set to boot from dvd/cd first anyways.. make the required cd/dvd from the tutorial, insert it in the dvd , then start computer up and it should boot straight from the dvd .
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  7. Posts : 12
    windows 7 ultimate 32 bits
    Thread Starter
       #7

    I tried inserting the dvd in but nothing happens, it takes me to the logon screen and I just can't log in... the only thing I have as I said before is the command prompt at the recovery environment...

    please help
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  8. Posts : 1,514
    Win 7 Home Premium SP1 32 bit
       #8

    once you put the dvd in.. power off.. then power back on.. should boot from the dvd
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  9. Posts : 222
    Windows 10/Windows 7 (My Idea- Virtual PC)
       #9

    If it is stuck in a recovery environment, such as a vista recovery partition, you'll have to delete that partition before you can reinstall windows 7. The recovery partition will supersede the OS partition and will usurp the drive C assignment. Just make a partition manager boot disk from acronis/paragon/ or use hiren's, from that you can delete the partition directly using any number of tools that are on that disk.
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  10. Posts : 12
    windows 7 ultimate 32 bits
    Thread Starter
       #10

    did as you said, still nothing... it takes me to the logon screen again.

    help please
      My Computer


 
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