Pc only recognizes 8gb of 16 gb of ram

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  1. Posts : 318
    Windows 10 x64
       #11

    Must the second DIMM go into slot #2 ?
    I had a PC where the second DIMM went into slot #3.
    Don't ask me why.
      My Computer


  2. Posts : 9,600
    Win 7 Ultimate 64 bit
       #12

    margrave said:
    Must the second DIMM go into slot #2 ?
    I had a PC where the second DIMM went into slot #3.
    Don't ask me why.
    The OP's board has only two slots.
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #13

    bigboi972 let me see if I understand you correctly.

    Both new ram modules work in one of the motherboard slots.
    Neither new ram modules work in the other motherboard modules.
    When installing both ram modules the system only shows one.

    If this is true and the bios are set to default in my opinion your motherboard has a bad ram slot.
      My Computer


  4. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #14

    Check what version of BIOS you have on the CPU-Z Mainboard tab.

    Version 1.40 description shows a "Memory Patch":
    1. Improve system compatibility.
    2. Patch Crucial DDR3-4G-1600 and APACER DDR3-1G-1333 memory.
    3. BIOS [Case open] option default set to disabled.
    4. Improve Windows compatibility.
    On this ASRock support page: ASRock > H81M-HDS
      My Computer


  5. Posts : 319
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #15

    Layback Bear said:
    bigboi972 let me see if I understand you correctly.

    Both new ram modules work in one of the motherboard slots.
    Neither new ram modules work in the other motherboard modules.
    When installing both ram modules the system only shows one.

    If this is true and the bios are set to default in my opinion your motherboard has a bad ram slot.
    precisely you are absolutely correct
      My Computer


  6. Posts : 319
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #16

    DavidW7ncus said:
    Check what version of BIOS you have on the CPU-Z Mainboard tab.

    Version 1.40 description shows a "Memory Patch":
    1. Improve system compatibility.
    2. Patch Crucial DDR3-4G-1600 and APACER DDR3-1G-1333 memory.
    3. BIOS [Case open] option default set to disabled.
    4. Improve Windows compatibility.
    On this ASRock support page: ASRock > H81M-HDS
    I will look into this asap
      My Computer


  7. Posts : 319
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #17

    Mellon Head said:
    Did the computer make any beeping noises when you did that?
    I did not notice it I doubt it considering the bios does not come up on screen . I built this pc their was a little speaker i never connected it which is possibly why I never heard as beep i posted a picture of it.Pc only recognizes 8gb of 16 gb of ram-images.jpg
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #18

    Good find David. That information should shine some light.

    @bigboi972
    Because I know you are going to keep your motherboard manual as long as you have that motherboard. A little one of my rules of the thumb.
    Always write down the bios # down inside the front cover of the manual and the # of all bios you have used on that system. Just might come in handy.
      My Computer


  9. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #19

    bigboi972 said:
    Mellon Head said:
    Did the computer make any beeping noises when you did that?
    I did not notice it I doubt it considering the bios does not come up on screen . I built this pc their was a little speaker i never connected it which is possibly why I never heard as beep i posted a picture of it.Pc only recognizes 8gb of 16 gb of ram-images.jpg
    Correct, you won't hear the beep codes unless you connect that little speaker.
    Is it easy to get to now so you can install it?
      My Computer


  10. Posts : 319
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #20

    DavidW7ncus said:
    bigboi972 said:
    Mellon Head said:
    Did the computer make any beeping noises when you did that?
    I did not notice it I doubt it considering the bios does not come up on screen . I built this pc their was a little speaker i never connected it which is possibly why I never heard as beep i posted a picture of it.Pc only recognizes 8gb of 16 gb of ram-images.jpg
    Correct, you won't hear the beep codes unless you connect that little speaker.
    Is it easy to get to now so you can install it?
    I am sure it is i will have to check my motherboard manual
      My Computer


 
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