Access denied message on G drive

I am attempting to retrieve files from a Sandisk Cruzer flash drive, but I get a message saying "G not accessible, access is denied."

I went to change the permissions to take ownership of the drive but there was no security tab.

I searched thru the forums and first tried the recommendation to download this:

Add-Restore_Security_Tab.reg

But nothing changed.

Then I tried to add the tab in Group Policy Editor, but I couldn't find a group policy editor.( I have Windows 7 Home Premium)

I am not very well-versed in computers so I don't want to go any further on my own. Any suggestions? Thank you in advance!!

Hi there. Just to check with you, does this happen to all USB drives or just this particular flash drive? Might need to check on the format; NTFS, or FAT32.

Hi! Thank you so much for responding.

This happens with all USB drives. I show the format to be FAT32. What does this mean and how do I fix it?

This actually had been a problem since I bought this laptop almost 2 years ago. I just haven't taken the time to really try to fix it because I haven't needed to.

I haven't installed any special software in relation to my USB flash devices. I hope I understood your question correctly.

I know, it's driving me crazy that I can't figure this out.

I just put it in another computer and it pulled up all the files normally. It is installed with Windows 8, though. I don't know if that makes a difference.

Hi

Just a thought but does anything work when connected to this USB connection? You may want to check that the USB port is enabled within Device Manager?

Regards
UKMedia

Hi, UKMedia. and ADDRam.

It's surely an error with my laptop, but I checked the USB ports, all are enabled. I think all I should have to do is take ownership of the drive ,but I cannot figure out a way to get the security tab to show up.

Thanks!