Cant login to my laptop only seeing login background image


  1. efrum
    Posts : 3
    windows 7 Professional x64
       New #1

    Cant login to my laptop only seeing login background image


    When i start my laptop it boots to windows no problems but when it gets to the login screen i only see the logon background image nothing else, no welcome message it just sits there on the logon background image. It also flickers every so often like its trying to load something because i get the hourglass next to the cursor for a few seconds. There is only 1 user and i dont have a password to login it should go straight to the desktop.

    I ran SFC chkdsk /r no issues found. I disabled kaspersky using ERD Commander and turned off any kaspersky drivers. startup repair wont fix it. windows restore errors out (0x8000ffff).

    Any help with this matter would be great.
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  3. Brink
    Posts : 72,050
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello efrum, and welcome to Seven Forums.

    Here's some information about the system restore error code 0x8000ffff.

    "0x8000ffff" error message when you try to restore a Windows 7-based computer by using System Restore

    You might see if you may be able to boot into Safe Mode, then see if you are able to successfully do a system restore.

    Hope this helps for now, :)
    Shawn
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  4. efrum
    Posts : 3
    windows 7 Professional x64
    Thread Starter
       New #3

    safe mode does the same thing same thing with safe mode with command prompt.
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  6. Brink
    Posts : 72,050
    64-bit Windows 11 Pro for Workstations
       New #4

    Are you able to boot into safe mode at all?

    If so, you could see if troubleshooting with a clean startup may help reveal a cause.

    Troubleshoot Application Conflicts by Performing a Clean Startup
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  7. efrum
    Posts : 3
    windows 7 Professional x64
    Thread Starter
       New #5

    i get the same effect when going to safe mode just shows the logon background image.
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  8. Brink
    Posts : 72,050
    64-bit Windows 11 Pro for Workstations
       New #6

    You could try booting from a system repair disc to see if you may be able to do a system restore from it. If you don't have one, then you could create one on another 64-bit Windows to use on your PC.

    System Repair Disc - Create
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