Receiving an error message during shut down.

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  1. Posts : 18
    Windows 7 Home Premium (64bit)
       #1

    Receiving an error message during shut down.


    Lately when I shut down my Toshiba Satellite laptop running Windows 7 Home Premium (x64) I am receiving the following error message. Does anyone have an idea what this means and how to fix it?

      My Computer


  2. Posts : 25
    Windows XP Pro ;Windows 7 Ultimate ;Windows 8 Pro 32 bit
       #2

    It may help you.
    Download and extract files.
    Open it>Smart Scan>Scan, and then wait for a moment.
    Save Reports and send it as an attachment.
    Receiving an error message during shut down. Attached Files
      My Computer


  3. Posts : 25
    Windows XP Pro ;Windows 7 Ultimate ;Windows 8 Pro 32 bit
       #3

    Maybe your mouse made this problem...
      My Computer


  4. Posts : 18
    Windows 7 Home Premium (64bit)
    Thread Starter
       #4

    Sammy Rosebery said:
    It may help you.
    Download and extract files.
    Open it>Smart Scan>Scan, and then wait for a moment.
    Save Reports and send it as an attachment.
    Here is the report.
    Receiving an error message during shut down. Attached Files
      My Computer


  5. Posts : 25
    Windows XP Pro ;Windows 7 Ultimate ;Windows 8 Pro 32 bit
       #5

    Because I'm analysing your report, please wait.
      My Computer


  6. Posts : 18
    Windows 7 Home Premium (64bit)
    Thread Starter
       #6

    Any luck analyzing the report?
      My Computer


  7. Posts : 25
    Windows XP Pro ;Windows 7 Ultimate ;Windows 8 Pro 32 bit
       #7

    here it is
    Attached Thumbnails Attached Thumbnails Receiving an error message during shut down.-step1.png   Receiving an error message during shut down.-step2.png  
      My Computer


  8. Posts : 25
    Windows XP Pro ;Windows 7 Ultimate ;Windows 8 Pro 32 bit
       #8

    STEP3_then delete Setpoint.exe
      My Computer


  9. Posts : 25
    Windows XP Pro ;Windows 7 Ultimate ;Windows 8 Pro 32 bit
       #9

    May it will help you.

    Please keep me posted if these steps don't work.
    Attached Thumbnails Attached Thumbnails Receiving an error message during shut down.-step4.png   Receiving an error message during shut down.-step5.png   Receiving an error message during shut down.-step6.png   Receiving an error message during shut down.-step7.png  
      My Computer


  10. Posts : 25
    Windows XP Pro ;Windows 7 Ultimate ;Windows 8 Pro 32 bit
       #10

    Oh restore Setpoint.exe after these steps.
      My Computer


 
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