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Windows 7: system restore does not work, cannot find a restore point

18 Aug 2014   #1
merrily

Windows 7
 
 
system restore does not work, cannot find a restore point

I think I accidentally deleted some file on my c drive, and I am trying to restore the computer (Dell, microsoft 7) to its previous state but when i try to restore files it says that no restore points have been creaed.... open system protection. I can't open system protection. please help.




Attached Thumbnails
system restore does not work, cannot find a restore point-dsc_0296.jpg  
My System SpecsSystem Spec
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18 Aug 2014   #2
merrily

Windows 7
 
 

when I press ok nothing happens
My System SpecsSystem Spec
18 Aug 2014   #3
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

Are you running is Safe Mode?

Here is a excellent tutorial by Brink that can guide you.

Read it completely before doing the Restore Point.

System Restore
My System SpecsSystem Spec
.

18 Aug 2014   #4
merrily

Windows 7
 
 

I can't open safe mode. It just returns back to the start up screen
My System SpecsSystem Spec
18 Aug 2014   #5
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

Is this correct.

You can't start your computer in Normal Mode or Safe Mode.

Did you have restore turned off? (System Protection)

Your picture in post # 1 looks like Safe Mode.

Just what did you remove and how?
My System SpecsSystem Spec
18 Aug 2014   #6
merrily

Windows 7
 
 

it is in safe mode, the pic I put up. I was fiddling around with files in C becaus it had duplicates files for some reason and i deleted them using the software duplicatecleaner. Stupid that I didn't have note of the deleted files. How do I check if I have restore turn off?
My System SpecsSystem Spec
18 Aug 2014   #7
merrily

Windows 7
 
 

Yes I can't start my compute in normal or safe (I press f8) without it going back to system restore (that fails to fix the problem)
My System SpecsSystem Spec
18 Aug 2014   #8
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

Quote:
Yes I can't start my compute in normal or safe
This above does not tell me any thing.

1. Can you start your computer in Normal Mode?

2. Can you start your computer in Safe Mode?

The answers should be.
Yes I can or No I can not.

This should help with your restore question.
By Brink:
System Protection - Turn On or Off
My System SpecsSystem Spec
18 Aug 2014   #9
merrily

Windows 7
 
 

I can't start my computer in either mode. It goes back to the loading menu and asks me launch system repairwhen I have it at safe mode. it is the same with normal. so no, I cannot with both modes


I can't exactly turn restore on and off if I cannot access the computer in normal mode.
My System SpecsSystem Spec
18 Aug 2014   #10
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

This is a tutorial by Gregrocker that has lot of information and methods for computers that won't boot.
It's a long read but worth the time.

Troubleshooting Windows 7 Failure to Boot

My System SpecsSystem Spec
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 system restore does not work, cannot find a restore point




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