Microsoft Fixit - Accept button missing / dpi setting stuck

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  1. Posts : 4,566
    Windows 10 Pro
       #11

    What other issues are you having?

    May I suggest sfc?


    Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

    Please post back the results.
    Please indicate what message was displayed at the end:

    Windows found no integrity violations

    OR

    Corrupt files were found, and windows was unable to fix them.

    OR

    Corrupt files were found, and windows successfully repaired them
      My Computer


  2. Posts : 30
    win 7 starter 32-bit
    Thread Starter
       #12

    SFC result:

    "Windows found no integrity violations"


    This is the sequence of events for this notebook:

    !) Folder/file view option "group by" went missing for the "list" view of files - the option was greyed out in all the menus.
    2) I tried Microsoft Fixit to rectify it but couldn't view the Fixit Accept button
    3) Thinking it might be my high custom dpi setting that 'hid' the accept button I tried to reduce it but couldn't/still can't.

    3) An old restore point fixed the "Group by" problem rather than the more recent one
    made before the issue cropped up.

    I'm happy with the high dpi setting but the fact that I can't change and save it to any lower setting indicates something amiss, because I used to be able to.
      My Computer


  3. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #13

    As far as I can see you have two options,
    one is to create a new admin user account and test the issue,
    two do a repair install,

    I'm pretty sure the utility you referred to is blocking your dpi changes,
    Cheers.
      My Computer


  4. Posts : 4,566
    Windows 10 Pro
       #14

    ThrashZone said:
    As far as I can see you have two options,
    one is to create a new admin user account and test the issue,
    two do a repair install,

    I'm pretty sure the utility you referred to is blocking your dpi changes,
    Cheers.
    +1
      My Computer


  5. Posts : 30
    win 7 starter 32-bit
    Thread Starter
       #15

    Thanks for the suggestions.


    The new Admin account resizes and saves different dpi values fine.

    After I noticed the stuck dpi setting on the original account I deleted specified leftover Cryptoprevent reg folders/keys and also ran a cryptoprevent removal tool. So I don't know what's with it?

    I'm quite enjoying playing around in this new account..
      My Computer


  6. Posts : 4,566
    Windows 10 Pro
       #16

    I would copy your data from the old account and delete the old one.

    Then keep scanning regularly to see if anything else turns up.
      My Computer


  7. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #17

    Willm said:
    Thanks for the suggestions.


    The new Admin account resizes and saves different dpi values fine.

    After I noticed the stuck dpi setting on the original account I deleted specified leftover Cryptoprevent reg folders/keys and also ran a cryptoprevent removal tool. So I don't know what's with it?

    I'm quite enjoying playing around in this new account..
      My Computer


  8. Posts : 30
    win 7 starter 32-bit
    Thread Starter
       #18

    Already done!

    Thanks again everyone for your assistance.

    I'm enjoying having a fresh start.
      My Computer


 
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