New
#11
What other issues are you having?
May I suggest sfc?
Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker
Please post back the results.
Please indicate what message was displayed at the end:
Windows found no integrity violations
OR
Corrupt files were found, and windows was unable to fix them.
OR
Corrupt files were found, and windows successfully repaired them