Can't boot after running CCleaner

Page 3 of 3 FirstFirst 123

  1. Posts : 86
    Windows 7 64-bit Home Premium
    Thread Starter
       #21

    gregrocker said:
    How many of the dozen steps I gave you have you completed?

    Which bootable AV was run to check for infection?

    Which is the Active partition which also determines whether repair will even work?

    Post back a picture of PW disk drive map with listings.

    Don't blame CCleaner when you haven't performed a single one of the Troubleshooting steps given.
    I've tried the System Recovery Options (Startup Repair and System Restore) using the install disk otherwise I was going through the steps provided by Ztrucker because he was the first to respond. Over the past week I've had about three hours when I've been able to troubleshoot this. As far as blaming CCleaner, I can't state definitively that it was the proximate cause, but I can say that I ran it and then immediately restarted and the BSODs began. Everything I've said has been accurate.

    As it stands now, I'm at the login screen and looking for advice on how to proceed. Your assistance is appreciated.
      My Computer

  2.    #22

    Click on the link for Troubleshooting Windows 7 Failure to Boot and start working through the steps. Report back as you go as other steps may be indicated.
      My Computer


  3. Posts : 86
    Windows 7 64-bit Home Premium
    Thread Starter
       #23

    Roger. I have Malwarebytes installed, so I'll log into the Admin account and reboot to Safe Mode and run a scan, thanks.
      My Computer


  4. Posts : 86
    Windows 7 64-bit Home Premium
    Thread Starter
       #24

    So when I logged in there was a message saying a System Restore had been completed. So the 20th or so try worked I guess.

    Malwarebytes Scan result:
    Malwarebytes Anti-Malware
    Malwarebytes | Free Anti-Malware & Internet Security Software

    Scan Date: 8/29/2014
    Scan Time: 5:53:14 PM
    Logfile:
    Administrator: Yes

    Version: 2.00.2.1012
    Malware Database: v2014.08.29.07
    Rootkit Database: v2014.08.21.01
    License: Free
    Malware Protection: Disabled
    Malicious Website Protection: Disabled
    Self-protection: Disabled

    OS: Windows 7 Service Pack 1
    CPU: x64
    File System: NTFS
    User: Admin

    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 643775
    Time Elapsed: 32 min, 24 sec

    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Enabled
    Heuristics: Enabled
    PUP: Enabled
    PUM: Enabled

    Processes: 0
    (No malicious items detected)

    Modules: 0
    (No malicious items detected)

    Registry Keys: 1
    PUP.Optional.MyEmoticons.A, HKU\S-1-5-21-2821443195-449540325-2386521873-1005-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Search Protection, , [5d3c7a4fbac16bcbc25ae533ad56b54b],

    Registry Values: 2
    PUP.Optional.SearchProtection.A, HKU\S-1-5-21-2821443195-449540325-2386521873-1005-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|SearchProtection, "d:\Users\Matthew\AppData\Roaming\Search Protection\SearchProtection.EXE" /autostart, , [3d5c755497e4d5611b90f12b946fe31d]
    PUP.Optional.Spigot.A, HKU\S-1-5-21-2821443195-449540325-2386521873-1005-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|Browser Extensions, "d:\Users\Matthew\AppData\Roaming\Browser Extensions\CouponsHelper.exe", , [d5c46e5bdf9c4de93a52f755a95bea16]

    Registry Data: 0
    (No malicious items detected)

    Folders: 0
    (No malicious items detected)

    Files: 3
    PUP.Optional.FunWebProducts.A, D:\Users\Matthew\Desktop\New folder\IWON.exe, , [03963e8b7cff84b25a94f536867b42be],
    PUP.Optional.SearchProtection.A, D:\Users\Matthew\AppData\Roaming\Search Protection\SearchProtection.exe, , [3d5c755497e4d5611b90f12b946fe31d],
    PUP.Optional.Spigot.A, D:\Users\Matthew\AppData\Roaming\Browser Extensions\CouponsHelper.exe, , [d5c46e5bdf9c4de93a52f755a95bea16],

    Physical Sectors: 0
    (No malicious items detected)


    (end)

    I chose to Quarantine All.
      My Computer


  5. Posts : 86
    Windows 7 64-bit Home Premium
    Thread Starter
       #25

    sfc /scannow found corrupt files but was unable to fix some of them. CBS.log and sfcdetails.txt attached.
    Can't boot after running CCleaner Attached Files
      My Computer

  6.    #26

    So how is performance after System Restore?
      My Computer


  7. Posts : 86
    Windows 7 64-bit Home Premium
    Thread Starter
       #27

    gregrocker said:
    So how is performance after System Restore?
    I've only been in Safe Mode using the Admin account, but everything seems fine. I restarted after quarantining the files from the MWB scan and it booted into Safe Mode without any issues.
      My Computer


  8. Posts : 86
    Windows 7 64-bit Home Premium
    Thread Starter
       #28

    So should I follow this to repair those files?

    Extract Files from Windows 7 Installation DVD

    And what is PW disk drive map?
      My Computer

  9.    #29

    It's in the tutorial. Partition Wizard steps.

    A Repair Install may be best if files won't repair.
      My Computer


 
Page 3 of 3 FirstFirst 123

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:13.
Find Us