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Windows 7: Logon Error Msg

22 Aug 2014   #1

Windows 7
Logon Error Msg

I have a friend who is getting the following error msg when he enters his password at logon:

"The User Profile Service service failed the logon. User profile cannot be loaded."

I haven't used Win 7 in a while and my friend is pretty much computer illiterate. Any help much appreciated.

My System SpecsSystem Spec
22 Aug 2014   #2

Windows 8.1 Pro x64


Take a look at this guide and see if it helps you:
User Profile Service failed the logon. User profile cannot be loaded.

My System SpecsSystem Spec
25 Aug 2014   #3

Windows 7

Thank you. We'll try it and see if that works.
My System SpecsSystem Spec


 Logon Error Msg

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