Pc freezing for a minute then ok - happening often 2different installs


  1. Posts : 1
    windows 7 ultimate 64-bit
       #1

    Pc freezing for a minute then ok - happening often 2different installs


    Hi All,

    Let me begin by thanking you in advance-

    Ok I have a a custom build computer for ages now no hardware change- all of a sudden i begin getting freezes, mainly while watching videos online- i hear the sound in the background but mouse wont move and sound is laggggggingggggg after a minute or 2 it seems to sort itself and work ok does not reboot or anything.

    this is what i know, i had a mouse, which upon every restart would need unplugging and plugging back into the usb for windows to detect?

    this mouse has since been replaced and works fine now but doesnt seem to help the problem of freezing-

    I did try to disable the gigabyte azalia codec in the bios, and i didnt have the problem again>? weather this was lucky (only had it disabled a day) the problem when thats disabled windows doesnt pick up any hardware to play sound, so had to re-enable -?

    Im just trying to find out what the problem is so i dont go buying a sound card for no reason?

    I WOULD JUST ADD THE LAST TIME THIS HAPPEND I QUICKLY CHECKED THE WINDOWS EVENT VIEWER AND THERE WERE 4 MESSAGES ALL RELATING TO SYSTEM SECURITY PROTECTION at the time the error happened? not sure if they were just after or just before as computer froze for 2 minutes


    i ALSO RAN SINOLOG - HERE IS A COPY OF WHAT I CAME UP WITH

    System Investigator by Olrik
    Log Created On: 1534_21-06-2013
    SINO Version: 3.1.0.0

    Total RAM: 4094 MB | Free RAM: 2307 MB | Pagefile Size: 2000 MB
    C: | 239981 MB out of 299999 MB Free | Local Fixed Disk
    D: | 122800 MB out of 476836 MB Free | Local Fixed Disk
    E: | 176841 MB out of 176936 MB Free | Local Fixed Disk
    F: | None | CD-ROM Disc
    G: | None | CD-ROM Disc

    <<<< System Information >>>>

    Computer Name: MONSTEROO-PC
    Username: Monsteroo
    Language Setting: ENG
    Windows Directory: C:\Windows
    Windows Version: Windows 7 Service Pack 1
    UAC Status: On
    Windows Mode: Normal

    <<<< Last 5 Application Errors or Warnings >>>>

    Computer Name: Monsteroo-PC | ID: 10 | Source: WinMgmt | Type: Error | Date: 21-6-13 14:29:10 | Log: Application
    Message: <The description for Event ID ( 10 ) in Source ( u'WinMgmt' ) could not be found. It contains the following insertion string(s):u'//./root/CIMV2, SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99, 0x80041003'.>
    Computer Name: Monsteroo-PC | ID: 10 | Source: WinMgmt | Type: Error | Date: 21-6-13 13:19:58 | Log: Application
    Message: <The description for Event ID ( 10 ) in Source ( u'WinMgmt' ) could not be found. It contains the following insertion string(s):u'//./root/CIMV2, SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99, 0x80041003'.>
    Computer Name: Monsteroo-PC | ID: 10 | Source: WinMgmt | Type: Error | Date: 21-6-13 13:10:52 | Log: Application
    Message: <The description for Event ID ( 10 ) in Source ( u'WinMgmt' ) could not be found. It contains the following insertion string(s):u'//./root/CIMV2, SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99, 0x80041003'.>
    Computer Name: Monsteroo-PC | ID: 10 | Source: WinMgmt | Type: Error | Date: 21-6-13 11:40:1 | Log: Application
    Message: <The description for Event ID ( 10 ) in Source ( u'WinMgmt' ) could not be found. It contains the following insertion string(s):u'//./root/CIMV2, SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99, 0x80041003'.>
    Computer Name: Monsteroo-PC | ID: 10 | Source: WinMgmt | Type: Error | Date: 21-6-13 7:47:57 | Log: Application
    Message: <The description for Event ID ( 10 ) in Source ( u'WinMgmt' ) could not be found. It contains the following insertion string(s):u'//./root/CIMV2, SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99, 0x80041003'.>
    <<<< Last 5 System Errors or Warnings >>>>

    Computer Name: Monsteroo-PC | ID: 1014 | Source: Microsoft-Windows-DNS-Client | Type: Warning | Date: 21-6-13 14:28:13 | Log: System
    Message: Name resolution for the name wpad.home timed out after none of the configured DNS servers responded.


    Computer Name: Monsteroo-PC | ID: 4001 | Source: Microsoft-Windows-WLAN-AutoConfig | Type: Warning | Date: 21-6-13 13:25:39 | Log: System
    Message: WLAN AutoConfig service has successfully stopped.




    Computer Name: Monsteroo-PC | ID: 4001 | Source: Microsoft-Windows-WLAN-AutoConfig | Type: Warning | Date: 21-6-13 13:16:49 | Log: System
    Message: WLAN AutoConfig service has successfully stopped.




    Computer Name: Monsteroo-PC | ID: 4001 | Source: Microsoft-Windows-WLAN-AutoConfig | Type: Warning | Date: 21-6-13 13:7:13 | Log: System
    Message: WLAN AutoConfig service has successfully stopped.




    Computer Name: Monsteroo-PC | ID: 4001 | Source: Microsoft-Windows-WLAN-AutoConfig | Type: Warning | Date: 21-6-13 10:30:26 | Log: System
    Message: WLAN AutoConfig service has successfully stopped.




    <<<< Special Events >>>>

    - Provider

    [ Name] Microsoft-Windows-Security-SPP
    [ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
    [ EventSourceName] Software Protection Platform Service

    - EventID 900

    [ Qualifiers] 16384

    Version 0

    Level 4

    Task 0

    Opcode 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2013-06-21T14:09:11.000000000Z

    EventRecordID 2023

    Correlation

    - Execution

    [ ProcessID] 0
    [ ThreadID] 0

    Channel Application

    Computer Monsteroo-PC

    Security


    EventData

    any and all help would be much appriciated


    (i have tried 2 installs on 2 seperate drives ) error carries

    THIS IS THE SECOND


    - System

    - Provider

    [ Name] Microsoft-Windows-Security-SPP
    [ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
    [ EventSourceName] Software Protection Platform Service

    - EventID 1066

    [ Qualifiers] 16384

    Version 0

    Level 4

    Task 0

    Opcode 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2013-06-21T14:09:12.000000000Z

    EventRecordID 2024

    Correlation

    - Execution

    [ ProcessID] 0
    [ ThreadID] 0

    Channel Application

    Computer Monsteroo-PC

    Security


    - EventData

    C:\Windows\system32\sppwinob.dll, msft:spp/windowsfunctionality/agent/7.0, 0x00000000, 0x00000000 C:\Windows\system32\sppobjs.dll, msft:rm/algorithm/phone/1.0, 0x00000000, 0x00000000 C:\Windows\system32\sppobjs.dll, msft:rm/algorithm/pkey/2005, 0x00000000, 0x00000000 C:\Windows\system32\sppobjs.dll, msft:spp/TaskScheduler/1.0, 0x00000000, 0x00000000 C:\Windows\system32\sppobjs.dll, msft:spp/volume/services/kms/1.0, 0x00000000, 0x00000000 C:\Windows\system32\sppobjs.dll, msft:spp/volume/services/kms/licenserenewal/1.0, 0x00000000, 0x00000000



    THIS IS THE 3RD

    - Provider

    [ Name] Microsoft-Windows-Security-SPP
    [ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
    [ EventSourceName] Software Protection Platform Service

    - EventID 1003

    [ Qualifiers] 16384

    Version 0

    Level 4

    Task 0

    Opcode 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2013-06-21T14:09:12.000000000Z

    EventRecordID 2025

    Correlation

    - Execution

    [ ProcessID] 0
    [ ThreadID] 0

    Channel Application

    Computer Monsteroo-PC

    Security


    - EventData

    55c92734-d682-4d71-983e-d6ec3f16059f
    1: 022a1afb-b893-4190-92c3-8f69a49839fb, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 2: 436cef53-8387-4692-bb4a-9492cd82260e, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 3: 57a232fe-0931-48fe-9389-e4586967c661, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 4: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8, 1, 1 [(0 [0xC004E003, 0, 0], [( 1 0xC004F057 0 0 msft:rm/algorithm/bios/4.0 0x00000000 0)(?)( 1 0xC004F057 0 0 msft:rm/algorithm/bios/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 [0x00000000, 0, 1], [(?)( 5 0x00000000 30 37320)( 1 0x00000000 0 0 msft:rm/algorithm/flags/1.0 0x00000000 0)(?)(?)(?)])] 5: 8ec16e01-e86f-415f-b333-1819f4145294, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 6: a0cde89c-3304-4157-b61c-c8ad785d1fad, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 7: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 8: b2c4b9f6-3ee6-4a2a-a361-64ad3b61ded5, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 9: bba42084-cacd-4ad4-b606-9f3d6c93b2c5, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 10: c619d61c-c2f2-40c3-ab3f-c5924314b0f3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 11: cfb3e52c-d707-4861-af51-11b27ee6169c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 12: 4a8149bb-7d61-49f4-8822-82c7bf88d64b, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 13: afd5f68f-b70f-4000-a21d-28dbc8be8b07, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]



    AND 4TH
    - System

    - Provider

    [ Name] Microsoft-Windows-Security-SPP
    [ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
    [ EventSourceName] Software Protection Platform Service

    - EventID 902

    [ Qualifiers] 16384

    Version 0

    Level 0

    Task 0

    Opcode 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2013-06-21T14:09:13.000000000Z

    EventRecordID 2026

    Correlation

    - Execution

    [ ProcessID] 0
    [ ThreadID] 0

    Channel Application

    Computer Monsteroo-PC

    Security


    - EventData

    6.1.7601.17514
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Based on those .dll errors, Please do this :

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click Copy - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the tool here in your next reply
      My Computer


  3. Posts : 1
    Windows 7 Ultimate x64
       #3

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2TYXR-64GBH-XW99R
    Windows Product Key Hash: m+5KO8yg5uVl9CwJOiBaRyZwRjA=
    Windows Product ID: 00426-293-5211525-85447
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {98B5486D-8670-4623-9DDB-0599E01DB9F1}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{98B5486D-8670-4623-9DDB-0599E01DB9F1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XW99R</PKey><PID>00426-293-5211525-85447</PID><PIDType>5</PIDType><SID>S-1-5-21-3563903886-4014917005-3029548940</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7640</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V13.5</Version><SMBIOSVersion major="2" minor="7"/><Date>20130917000000.000000+000</Date></BIOS><HWID>07383707018400F2</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Programlicenstjänstens version: 6.1.7601.17514
    Namn: Windows(R) 7, Ultimate edition
    Beskrivning: Windows Operating System - Windows(R) 7, RETAIL channel
    Aktiverings-ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Program-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Utökat produkt-ID: 00426-00170-293-521152-00-1053-7601.0000-0312014
    Installations-ID: 011426714411859065873901267274272715670320377452314403
    URL till processorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=88338
    URL till datorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=88339
    URL till användningslicensen: http://go.microsoft.com/fwlink/?LinkID=88341
    URL till produktnyckelcertifikat: http://go.microsoft.com/fwlink/?LinkID=88340
    Ofullständig produktnyckel: XW99R
    Licenstillstånd: Licensierad
    Återstående antal Windows-omaktiveringar: 3
    Betrodd tid: 2014-02-04 14:34:12
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:31:2014 17:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: OgAAAAIABgABAAEAAAADAAAAAQABAAEAHKJaruSqOnn8jTqHuvlU8hAzeBmMttSGTpGeBOtgAOdudQ==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    FPDT ALASKA A M I
    SSDT AMD POWERNOW
    BGRT ALASKA A M I
    IVRS AMD RD890S
      My Computer


  4. Posts : 1
    Windows 7 Home Premium 32bit
       #4

    Similar issue here. Could be BIOS or CPU issue.
      My Computer

  5.    #5

    Work through the Troubleshooting Steps for Windows 7 which will often reveal the problem and solution.
      My Computer


 

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