the program has stopped responding


  1. Posts : 135
    windows 7 ultimate x64
       #1

    the program has stopped responding


    Hi All.
    I got a little problem with my win 7 desktop.
    For about 2 week now I got 3 BSOD’s and several times a day I get “the program has stopped responding” messages. Sometimes it comes back, sometimes I hit the reset button to get it back.
    When I hit the reset button, windows tells me that the drive has to get checked for consistency or something like that. It then starts checking and boots normally.
    I also ran chkdsk with the “try to recover bad cluster” option checked. Takes about 2 hours to run.
    I ran malwerbytes, it found a bunch of stuff and removed it, but no improvement.
    A few month ago I wanted to make a backup of my system, but could not because of a CRC error. I ran chkdsk then and it found bad clusters. So I am worried that my drive is going south.
    Any suggestion on what I can do to get rid of those stopped responding messages? Or is it time to look for a new hard drive?

    Attached you can see the readout from crystal disk from May and from today.
    They are different, but the lines c5 + c6 in yellow have not changed.
    I named them old and new
    BTW, I just back up my system without a problem
    Thanks
    Sven
    Attached Thumbnails Attached Thumbnails the program has stopped responding-old.jpg   the program has stopped responding-new.jpg  
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    Hello and welcome to SevenForums, i can help you with the BSOD's as these may be pointing to your main issue.

    Please click on the link below and use the provided tool.

       Information
    Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

    If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.
    He
      My Computer


  3. Posts : 135
    windows 7 ultimate x64
    Thread Starter
       #3

    did as you asked
    Sven
    the program has stopped responding Attached Files
      My Computer


  4. Posts : 135
    windows 7 ultimate x64
    Thread Starter
       #4

    I also downloaded the test software for my drive from Seagate. it passed all tests, so the drive is OK.
    What to do next?
    Sven
      My Computer


  5. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #5

    Okay so the Bugcheck we are reciving here is a: "F4"

    Code:
    BugCheck F4, {3, fffffa800f0943c0, fffffa800f0946a0, fffff800031d6270}
    Here is some troubleshooting information on the "F4" BC:

       Information
    BCCode: F4 0x000000F4

    • Check and reseat all cards, memory and cables (on both ends when possible) actually remove and
      replace - do not just snug.


    • Memory could be the problem so if you have more than 1
      stick swap them in and out to see if the problem follows one stick or try new memory.


    • Antivirus/anti-spyware/security programs have been known to cause or have a role in this issue.


    Please can you fill in your system Specs, to help us diagnose the problem faster.
      My Computer


  6. Posts : 135
    windows 7 ultimate x64
    Thread Starter
       #6

    Thanks for helping
    I have updated my system specks as best as I could.
    Also, I have " ghosted " my system to May of this year and it seems to be stable and responsive.
    maybe I was just downloading to much crap and it gummed up the system and therefore not responding.
    my hitting the reset button probably did not help the situation any.
    I will follow your recommendation on reseating all cards (2) and memory ( 2 sticks of 8GB )
    again thanks for helping
    Sven
      My Computer


  7. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #7

    No worries, Happy posting!
      My Computer


  8. Posts : 135
    windows 7 ultimate x64
    Thread Starter
       #8

    Hi HarriePateman.

    After 50 or so of more "the program has stopped responding" I finally took it apart and reset all cards and all plugs and also swapped the two memory sticks.
    it feels like it is running faster, but I will test some more.
    thanks for your suggestion.

    Sven
      My Computer


  9. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #9

    No worries, glad i could help.
      My Computer


 

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