I recently got a new Laptop. It worked for about a week. then the troubles began. Usually when I run a program it will take an excessive amount of time. When the program opens, when I click on it, it suddenly stops responding and I can't close it.Also, when I opened taskmgr to kill the processes, I tried clicking on it and instead of Not Responding, it made an Error noise. Any help would be appreciated.
Welcome to SF :) .
Do those symptoms happen all around the OS with various pieces of software,
or with a specific one (or few)?
I hive not checked yet, but i'm pretty sure it's for all programs and functions within the OS.
Ok, I'm on it. Just gotta install .net framework first.
Alright, I filled it in. What's next?
I still need help! :c
Thanks.
That kind of behaviour can be caused by several factors, such as CPU overheating and throttling,
defective HDD, RAM.
Let's tackle them one by one.
- Download Speccy and upload a Screenshot of the summary tab.
Finally up, eh?
Anyway here's the screenshot.
*(EDIT)*
Why does it take long for you to reply?
I thought it was the disk so here's the CHKDISK log:
CHKDSKResults.txt
I'm not sure if it's the disk or not, hopefully you can check that.
I also thought it was the cooling so I attached an ice pack (lol) to the bottom of the laptop, and it's cooling down. I saw the temperature going down but still no performance change. :c
Not sure what "CPU throttling" means but that could be the case.
It may be defective RAM, since I recently put in a new stick of ram (a 2GB RAM stick to replace the 1GB ram that came from it). I still have the 1GB stick of RAM. Should I maybe put that back in?
*(EDIT2)*
I Took out the faulty 2GB stick and replaced it with the old 1GB stick. It works perfectly now. I guess I should go and get some new pair of 2GB RAM sticks now! Thank you?
Last edited by TheGuyWithAHat; 08 Sep 2014 at 20:01.
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