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Factory Restored son's laptop, now have Hard disk error and more..
Okay so, my son is not the best at taking care of things that he owns and now his laptop is showing signs. It was messing up constantly whether it was randomly shutting down or going into safe mode on its own. So I factory restored it and now after it has completed his laptop is telling me there is a hard disk error and also that windows defender won't turn on after multiple attempts and restarting the laptop. Please help me, I really don't want to have to buy a new laptop for him as he cannot take care of his things.
A list of his installed programs were:
Gyazo (Screenshot software because of being staff on a minecraft server)
Minecraft
Osbuddy for runescape
Nortons (Antivirus software)
Skype
Mozilla Firefox
Google Chrome
iTunes
Teamspeak 3 client
Java (32+64bit)
That's pretty much everything I can think of that he had installed on his pc.
Also, he said his wifi shut down all of a sudden before he told be about the issue. He said, and I quote, "A kid threatened to boot me when I was playing CoD Black Ops II, so I left the match, when I opened mozilla firefox and loaded youtube for music, the wifi wouldn't connect then it wouldn't show connections even when I plugged in the laptop VIA Ethernet cord."
Last edited by ComputerNoob23; 07 Sep 2014 at 20:34.