System wont start

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  1. Posts : 7
    Windows XP
       #1

    System wont start


    When I start the laptop it goes e-system, then loading windows files when completed it goes windows with a loading bar moving across mouse appears then it goes to blue screen and says

    "STOP: c000021a {fatal system error) The NT Initial command process system process terminated unexpectedly with a status of 0xc000""01 (0x00000000 0x00000000). The system has been shut down."

    When hit f8 all options go to blue screen accept " safe mode with command prompts" where it has a long loading list of system files, where it stops at Loaded:\windows\system32\drivers\disk\sys. Having loaded this is then goes to a black screen which never changes.

    On a side note I have to put the CD recovery disk In other wise it says "BOOTMGR cannot be found" any and all help would be appreciated.

    With thanks
    -Dan
    Last edited by DanielCG; 13 Sep 2014 at 12:12.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome Daniel mate what exactly are the system specs please as we need to know what the components and more importantly the motherboard is. System Info - See Your System Specs

    Now if you have an activation code on the sticker usually on the bottom of the machine you can use this for a clean install if you want to go that way
    Clean Reinstall - Factory OEM Windows 7

    But first take look at this
    Troubleshooting Windows 7 Failure to Boot

    I am not trying to be funny Daniel but your post was a little disorganized if I may say so try point form mate it makes so much easier reading posts:)
      My Computer


  3. Posts : 246
    Windows 7 Home Premium 64bit
       #3

    Can you boot through USB.
    If entering Safe Mode too becomes a problem,
    I suggest you to do a Clean Reinstall Factory OEM
    Backup your Data through any Linux Boot USB available, OR Create one using Linux Live USB Creator with Light linuxes (Slitaz, DSL, Puppy).
      My Computer


  4. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #4

    I notice the OP is running Vista. As this is a Windows 7 Forum would he not be better served on the Vista Forum?
      My Computer


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #5

    mitchell65 said:
    I notice the OP is running Vista. As this is a Windows 7 Forum would he not be better served on the Vista Forum?
    Good spot Mitchell missed that
      My Computer

  6.    #6

    The steps will work the same for Vista, except you'll need Vista ISO - Download and Create Installation DVD or USB for repairs or possible reinstall.
      My Computer


  7. Posts : 7
    Windows XP
    Thread Starter
       #7

    I think im in the complete wrong forum but, im confused as my "system recovery disk" says "Microsoft Windows XP home edition sp 2 protions 2007 however certain loading screens say "windows vista" so is i XP or VISTA?


    the only specs i could find is
    BIOS Version 1.08
    EC Version 1.07

    Processor
    CPU Type intel celeron cpu 530 1.74 GHz
    processor intel core inside
      My Computer


  8. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #8

    Daniel
    A few questions for you so that we may better help you.
    Have a look under your laptop and see if you have a sticker there with the operating system license. Don't quote the license number here just confirm what operating system is shown. Is it Windows XP or Vista? If you can't see the sticker try removing the battery and see if the sticker is in that compartment.
    Have you had this laptop since new? If not do you know it's history?
      My Computer


  9. Posts : 7
    Windows XP
    Thread Starter
       #9

    It's says windows xp home edition DSG limited I had it from new
      My Computer


  10. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #10

    Then i can only suggest you trythis link:
    Windows XP Home Edition Reinstalling/Activation
      My Computer


 
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