Windows 7 64 logs to black screen- have to manually start explorer.exe


  1. EccentricAnn
    Posts : 1
    Windows 7 64 bit
       New #1

    Windows 7 64 logs to black screen- have to manually start explorer.exe


    I recently did a hitmanpro, piriform cc cleaner, part of defrag, and when hitman pro rebooted my computer it now logs to a black screen when I log in. I tried doing a restore point, but nothing. The desktop and stuff shows up in safe mode but in regular mode it's just a black screen with a cursor and I have to manually start explorer.exe through task manager. What do? x-x
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  3. Tookeri
    Posts : 1,049
    Windows 7 Pro 32
       New #2

    Hi and welcome to SevenForums,

    If Hitman Pro rebooted the PC it was because if was trying to clean some malware, right? Then I guess Hitman Pro is stuck/failing or the infection is preventing the PC to start.
    If you don't have a system image backup you can restore, you can try using a rescue disk to clean your system. For example Download Kaspersky Rescue Disk 10

    Another thing you can try is Using Last Known Good Configuration - Windows Help
      My Computer
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