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Windows 7: Windows 7 64 logs to black screen- have to manually start explorer.exe

08 Oct 2014   #1
EccentricAnn

Windows 7 64 bit
 
 
Windows 7 64 logs to black screen- have to manually start explorer.exe

I recently did a hitmanpro, piriform cc cleaner, part of defrag, and when hitman pro rebooted my computer it now logs to a black screen when I log in. I tried doing a restore point, but nothing. The desktop and stuff shows up in safe mode but in regular mode it's just a black screen with a cursor and I have to manually start explorer.exe through task manager. What do? x-x


My System SpecsSystem Spec
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09 Oct 2014   #2
Tookeri

Windows 7 Pro 32
 
 

Hi and welcome to SevenForums,

If Hitman Pro rebooted the PC it was because if was trying to clean some malware, right? Then I guess Hitman Pro is stuck/failing or the infection is preventing the PC to start.
If you don't have a system image backup you can restore, you can try using a rescue disk to clean your system. For example Download Kaspersky Rescue Disk 10

Another thing you can try is Using Last Known Good Configuration - Windows Help
My System SpecsSystem Spec
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 Windows 7 64 logs to black screen- have to manually start explorer.exe




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