Loosing data


  1. Posts : 62
    windows 7
       #1

    Loosing data


    having a problem with my data , turned my laptop on and some of it has disappeared , i use firefox and all my bookmarks have gone , also the music i downloaded and put on my desktop has disappeared , i downloaded everything again and i also bookmarks but when turned the laptop of and then back on they had all gone again , any help would be great , cheers Pablo
      My Computer


  2. Posts : 1,049
    Windows 7 Pro 32
       #2

    I would check for missing or corrupted system files, disk errors, and scan with a couple of different anti-virus products. Example:

    SFC /SCANNOW Command - System File Checker

    Disk Check

    Malwarebytes | Free Anti-Malware Detection & Removal Software

    Free Virus Scan | Online Virus Scanner from ESET

    What anti-virus do you have? Please update your system specs: System Info - See Your System Specs
      My Computer


  3. Posts : 4,049
    W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
       #3

    Temporary User Profile?


    Did you see a warning about "Temporary User Profile"?
    If yes, check out the tutorial below.

    Tutorial

    User Profile Service failed the logon. User profile cannot be loaded.
      My Computer


 

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