Laptop won't come out of hibernation, error: 0xc000000d


  1. KMS2K
    Posts : 5
    Windows 7 Home Premium 64bit
       New #1

    Laptop won't come out of hibernation, error: 0xc000000d


    Every time I try to wake my Lenovo G570 laptop from manual hibernation I get the following message:

    “Windows Resume Loader
    Your computer can't come out of hibernation

    Status: 0xC000000D.

    Info: A fatal error occurred processing the restoration data.

    File: \hiberfil.sys

    Your computer will be rebooted. Any information that was not saved before the computer went into hibernation will be lost.

    Enter=Reboot”
    Pressing enter lets me boot as normal.

    I've tried disabling and enabling hibernation via the command prompt command: powercfg -h on/off but the problem persists.

    This problem started after I ran chkdsk when trying to fix a boot problem that occurred after experiencing a BSOD (on two occasions it got stuck on the "Starting Windows" splash screen when booting). This chkdsk did fix some errors.

    I've ran a memory test and a System File Check but neither has reported any problems.

    I'm not sure if this is related to this hibernation problem, but a SYSTEM_SERVICE_EXCEPTION BSOD crash occurred today.
    Last edited by KMS2K; 13 Oct 2014 at 20:23.
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  3. JBmorris
    Posts : 153
    Windows Vista Business 32bit
       New #2

    there Could be something wrong with your Windows OS. Maybe One of the services Are corrupt? Try Re-installing Windows
    Last edited by JBmorris; 12 Oct 2014 at 13:50. Reason: More info
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  4. gregrocker
    Posts : 50,642
       New #3

    Try turning off Hibernate, reboot, run Disk Cleanup followed by a Defrag, then re-enable Hibernate.

    If this fails test the HD with the maker's http://www.carrona.org/hddiag.html extended CD scan, followed by another Disk Check.

    If this is the factory install then that's the worst install of Win7 one can have, which no tech enthusiast would run. I'd strongly consider a Clean Reinstall - Factory OEM Windows 7 to enjoy for the first time on that PC native Win7 perfect performance.
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  6. KMS2K
    Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       New #4

    JBmorris said:
    there Could be something wrong with your Windows OS. Maybe One of the services Are corrupt? Try Re-installing Windows
    Re-installing Windows would be my last resort.
    gregrocker said:
    Try turning off Hibernate, reboot, run Disk Cleanup followed by a Defrag, then re-enable Hibernate.

    If this fails test the HD with the maker's Hard Drive Diagnostic Procedure extended CD scan, followed by another Disk Check.
    Should I delete everything highlighted in the Disk Cleanup?
    Also, I forgot to mention I've already defragged.
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  7. gregrocker
    Posts : 50,642
       New #5

    Yes. Use order given.
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