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Windows 7 (black screen with a cursor)
REASON
This happen last night i installed some Antivirus software from china.
This software is working , i have make some change about the work which will auto run when i login windows.I choose don't run them when i login windows as the software recommend i do it.
(i don't know is it the reason my PC gone black screen or not?)
PROBLEM
After 2~3hours later , my computer not working :
- I CAN start chrome , games etc ... but i CANT start Task manger when i press ctrl+alt+del . The windows bar also crash. (it maybe the explorer.exe problem? )
So I think it is just a normal crash and I reboot the computer.
But when I reboot my PC , normally it will have "Welcome Windows" and you need to Enter your password to login. But this page is gone , it just show a black screen with a cursor. When you press any button such as ctrl+alt+del , no any effect. This is the reason to start....
AND I TRIED...
I tried a lot of method to fix this although i'm not good at computer software.
I find many method from the internet and tried .
1. I tried to go to BIOS step and F9 Load Defaults boot device save and exit , reboot PC and not working.
2. I tried F8 and go to all save mode and all of them are not working. (Black screen with a cursor same with normal boot.)
3.I have installed "Bitdefender" before i installed the software from china. I haven't uninstall "Bit" . This "Bit" can run before login windows (press TAB and choose it) So i used "Bit" to scan my PC but it not find any VIRUS..
So i think it is not VIRUS problem.
4.I tried "System Recovery OPtions" and I run the first one "Startup Repair" , it took around 3 hours and reboot =not working.
5.I tried "System Recovery OPtions" and the second, third choice are System Restore / System Image Recovery.
And it is not work because it said "No restore points have been created on your computer's system drive."
But i remember that i have a lot of recover point i have created before.
6.I have tried this method by "Kaktussoft" the Senior Member in this forum.
Because i cant enter any mode of windows , I can just using "System Recovery Options " the Command Prompt below . I follow the step and copied 5 files with no one are "0 bytes size" that mean they are full size.
After "DIR" and "ENTER" I reboot my PC and there are something running before the black screen + cursor..
So that mean not working when i see black screen still here...
But this changed my C: drive to D: drive and my D: drive to C: drive..
Actually i don't know what i'm doing , because i just read this post and i think his(g1o2r3a4z5d6) case is same with me, so i following the step by "Kaktussoft" but it is not working for me.
How to make Windows 7 get working again (black screen with a cursor)?
7.I tried to using the Command Prompt below "System Recovery Options " . And I tried enter "sfc /scannow" and
"sfc /scannow /offbootdir=d:\ /offwindir=d:\windows" after that 100% i reboot my PC. Not working again.
8. Same to using the Command Prompt below "SRO" , I tried "chkdsk" /F and /R , it run around an hour with 5 steps.
After that I reboot PC. Not working.
So...
Sorry about my English is bad . I'm not good at computer and i haven't any computer knowledge . All of the method i tried is read from the Internet .I done what i can do but the black screen is still here.. Please anyone help me i don't want to reinstall windows. I think the problem is i changed the "msconfig". Maybe.. So if any method will be work i would like to try. Such as reset msconfig by CMD . Because i can just using the cmd when I enter "System Recovery Options ".