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Windows 7: Need Help to Delete File

21 Oct 2014   #11

Windows 7 Home Premium 64bit

Quote   Quote: Originally Posted by Pyprohly View Post
Quote   Quote: Originally Posted by Shimshom View Post
Try this tutorial and see if it helps Take Ownership of file
I do recommend Unlocker. Lightweight and fast, it has never failed to delete the most stubbon of files (at least for myself). A direct download can be found here.
Could you please tell me, from what sort of a web site is this direct download link. Is it a trustworthy one? Why is it not possible to download directly from 'Unlocker' web site?

My System SpecsSystem Spec
21 Oct 2014   #12

Windows 7 Ultimate x64

Unlocker from the supplied link is marked as a virus by 7 out of 53 engines at Virustotal as well as the download was stopped by Comodo IS which might or might not be a false positive. However try this link IObit Unlocker Portable | - Portable software for USB, portable and cloud drives which didn't trigger any alerts on either Virustotal or by Comodo. It is a portable version so no need to actually instal it just run from the folder where you saved it. Of course you have to decide for yourself if you trust it or not and look for online reviews of the product
My System SpecsSystem Spec
22 Oct 2014   #13
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Let's see if AdwCleaner can detect and get rid of this file:

Please download AdwCleaner by Xplode and save to your Desktop. Follow both steps.

Step 1.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

Step 2.
Using AdwCleaner v3: Scan & Clean:
This time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder

******Post both .txt logs

This appears to be something to do with a Java 'archive'

After you've posted the .txt results, we'll clean temps and old Java installs.
My System SpecsSystem Spec

23 Oct 2014   #14

Windows 7 Home Premium 64bit

Hello jacee,

Thank you very much for the above. It appears that AdwCleaner installs Ask Tool Bar. In their website there is a notice to the effect that it is used by them . Please see attachment. This is not to my liking.

Could you tell me whether there is a portable version of this, which I would very much prefer.

Thank you,
Best regards

Attached Images
Need Help to Delete File-adwcleaner.png 
My System SpecsSystem Spec
23 Oct 2014   #15

Microsoft Community Contributor Award Recipient


It sounds to me that Antivir Webguard uses the ASK tool bar and Adwcleaner removes it. The warning says:
If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly.
My System SpecsSystem Spec
23 Oct 2014   #16
Microsoft MVP

Windows 7 Ultimate 32bit SP1

This is the download site (BleepingComputer) .... did you see this when you clicked on my link for the download?

Attached Thumbnails
Need Help to Delete File-adwcleaner.jpg  
My System SpecsSystem Spec
23 Oct 2014   #17
Microsoft MVP

Windows 7 Ultimate 32bit SP1

If you could reply back to your 'topic' it would really help us to help you

The link I gave you does NOT include "" or any other PUP! ..... it's a clean/adware free download!
My System SpecsSystem Spec
24 Oct 2014   #18
Layback Bear

Windows 7 Pro. 64/SP-1

I wholeheartedly agree with Jacee. If one gets AdwCleaner from Bleeping Computer it is clean of anything including PUP.
It is the only one I use and I use it several times a month.
My System SpecsSystem Spec
24 Oct 2014   #19

Windows 7 Home Premium 64bit

Internet Explorer is giving me the following warning when I attempt to download AdwCleaner. Screen shot attached.


Attached Thumbnails
Need Help to Delete File-adw-warning.png  
My System SpecsSystem Spec
24 Oct 2014   #20
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Very strange!! I use IE 11 and have smart filter turned on ... I don't get that warning.
Let's run an online antivirus scan with ESET.

  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
My System SpecsSystem Spec

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