Need Help to Delete File

Melita · 18 Oct 2014

Windows 7 Home Premium

I had the bit-torrent client Vuze installed but uninstalled it recently. I found dozens of files they leave behind in the computer even after uninstalling. Tracked down and deleted them all but one file is refusing to delete. When I try to delete, I get a window with message "unable to carry out the task.......etc, with an error code 0x80004005. The file name is:

AZUREUS sig
C:\Users\MELITA\AppData\Local\Temp\azlocprov_0.1.6.2.zip Type: SIG File

Can you tell me how I can delete this?

Thank you

Berton · 18 Oct 2014

Maybe boot into Safe Mode to try do it?

marsmimar · 18 Oct 2014

Couple of free tools that may help:

UNLOCKER 1.9.2 BY CEDRICK 'NITCH' COLLOMB

https://www.malwarebytes.org/fileassassin/

Another possibility is to reinstall Vuze and use the 30 day free trial of Revo Uninstaller Pro.

Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Melita · 19 Oct 2014

I think I'll try one of the free tools. UNLOCKER and Malwarebytes; are both these free of adware and other things that are bundled with some of these free programmes.

Thank you

Jacee · 19 Oct 2014

You can also try to delete it in 'safe' mode.

Berton · 19 Oct 2014

Malwarebytes is clean if you get it from a reliable source, haven't heard about the other.

Melita · 20 Oct 2014

Thanks to all of you who replied so far. How do I find a reliable source for malwarebytes as mentioned by Berton. Almost every source trick you in to planting something in your computer. Recently I nearly got caught to Adobe Flash Player!

I tried deleting in safe mode but failed. The same error code as above. In fact I found 7 other azureus items at the location of the original file (please see attachment). All of them refuse to delete; same error code.
I also checked the properties of all 8 files. I have attached an image of the 'Properties' window of one of the files. All the 8 files are located in the Archive Root Directory. All characteristics are the same except for the size, CRC 32 and Index, which defer from one another.

I am not knowledgeable enough to interpret anything from the 'properties' window. Can you please help?

Regards

marsmimar · 20 Oct 2014

Melita said:

Thanks to all of you who replied so far. How do I find a reliable source for malwarebytes as mentioned by Berton. Almost every source trick you in to planting something in your computer. Recently I nearly got caught to Adobe Flash Player!

I tried deleting in safe mode but failed. The same error code as above. In fact I found 7 other azureus items at the location of the original file (please see attachment). All of them refuse to delete; same error code.
I also checked the properties of all 8 files. I have attached an image of the 'Properties' window of one of the files. All the 8 files are located in the Archive Root Directory. All characteristics are the same except for the size, CRC 32 and Index, which defer from one another.

I am not knowledgeable enough to interpret anything from the 'properties' window. Can you please help?

Regards

The link I provided in Post # 3 is the official Malwarebytes download site. If you're given the choice of a "custom" install, use that. You can then make sure no additional "stuff" is added to the download.

Shimshom · 20 Oct 2014

Try this tutorial and see if it helps Take Ownership of file

Pyprohly · 21 Oct 2014

Shimshom said:

Try this tutorial and see if it helps Take Ownership of file

If Melita could not delete the file as a result of file ownership, a very different error message would be recieved, such as "You need permission from user to perform this action"

I do recommend Unlocker. Lightweight and fast, it has never failed to delete the most stubbon of files (at least for myself). A direct download can be found here.