programs are slow and say "not responding" but works fine in safe mode


  1. Posts : 2
    windows 7 32bit maybe home premium
       #1

    programs are slow and say "not responding" but works fine in safe mode


    my computer randomly went blank like its going into sleep mode before the battery runs out but it didn't go into sleep mode at all it just stayed blank so i "illegally powered off" and turned it back on after that it became incredibly slow it works fine for the first 30 seconds then stops and everything becomes unresponsive such a document folders things like skype and goggle chrome even the task bar and start menu
    i have done the following
    -checked for viruses on McAfee (if done correctly i should be free of viruses)
    -disk cleaned
    -system recovery
    -chkdsk /r
    -sfc /scannow
    -uninstalling items
    -ccleaner
    i am really bad at the technical side of computers so if you can help please try be simple thank you
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi and welcome to SevenForums,
    Most people here view Mcafee as the actual virus please remove it using this,
    How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)

    If you suspect a virus use these instead,
    Review Jacee’s instructions to run Adwcleaner here post #7,
    Ignore the title of the thread,
    Instant Savings App
    Screen shot of the download button to use for Adwcleaner
    You can use these free tools to see if they find anything,
    Manually Update them before running full scans,
    Try not to use your computer while the scans are running, (one at a time of course).
    See this tutorial on how to download and run Malwarebytes,
    Malwarebytes Anti-Malware Free
    Also use the Custom scan option not the Threat scan,

    Please Do Not clean/ Delete or Remove Any detections before posting the scan results first before review especially Malwarebytes,
    http://www.malwarebytes.org/products/malwarebytes_free
    SAS is safe to remove anything it finds
    http://www.superantispyware.com/?tag=SUPERANTISPYWARE
    This one is the longest up to 4 hours, the others are only about 45 minutes,
    http://www.microsoft.com/security/scanner/en-us/default.aspx
      My Computer


  3. Posts : 2
    windows 7 32bit maybe home premium
    Thread Starter
       #3

    to complicated for me :/
      My Computer


  4. Posts : 1,049
    Windows 7 Pro 32
       #4

    Then I suggest you try a Clean boot/startup as next step. If all is OK in Safe Mode then this is a good thing to try:
    Troubleshoot Application Conflicts by Performing a Clean Startup

    But I would take TrashZone's advice too. I would scan with several other products. Just take one step at a time.
      My Computer


  5. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #5

    Hi,
    The scanning process is the easiest to achieve it doesn't get any easier you download the scanner and run it post the scan results :/
    If you need help please say where you need help and we might be able to help you further,
    Cheers.
      My Computer


 

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