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Unlock stuck at Welcome screen after idle
Hi all, this is my first thread after years of anonymously browsing this forum for solutions.
Thanks a million to you all for the troubleshooting and solutions provided in this forum. :)
Ok, let's get to business.
I have been struggling with this problem for almost a month now.
Tried Google search and found few threads, but the trail gone cold.
https://social.technet.microsoft.com...-unlock-random
Because of this error message, I changed a new PC and new Windows installation. (Though it is time to change my 5 years old PC )
Was happy with my new PC for 2 days, and then this nightmare came back yesterday.
Symptoms:-
Most of the time, this issue will occur after 2 days of 24/7 running.
When this happen, I have to force restart / shut down my PC by pressing the restart or shut down button.
But after I force restart it, internet will disconnect. Router doesn't restart, just internet disconnect.
When restarting back to Windows, it will take a little longer than it normally reboot.
In my event log, I only have this error message (refer below), and of course Windows doesn't shut down properly message.
"The winlogon notification subscriber <Sens> is taking long time to handle the notification event (Unlock)."
I did turn off hybrid sleep or anything related to sleep mode / standby mode on Windows Power Management.
I have troubleshoot all my hardware, and reformat my Windows.
Computer specifications:-
Intel i7 - New
Asus Maximus VII HERO - New
16GB RAM 2x8GB - New
1TB Seagate CS (Windows) - New
Seasonic 1000W - New
Asus GTX680 2GB - Old
Samsung T240 monitor - Old
Questions:-
1. Is my graphic card faulty?
I didn't change my graphic card, using back the old one.
But I got no problem playing games for straight 4 hours. Only 60~65c temperature.
2. Is my monitor faulty?
Refer to the troubleshoot link I provide, they say it might be cause by monitor's USB. But I didn't connect any USB to my monitor.
Previously, I have a problem with my monitor. It will keep switching VGA / DVI / HDMI, until I power off and power back on my monitor.
After a while, the problem seems to gone.
And yes, it was connected to the same graphic card.
I connect my monitor to graphic card using DVI port.
3. Is my router faulty?
I did reset and reconfigure my router setting.
My internet are configured into my router, even if I restart my PC, the internet won't disconnect.
After I enter my password to unlock Windows, it will freeze at Welcome screen. When that happen I did try to wait for 2 hours, the Internet will not disconnect.
But when I force restart my PC, the internet will disconnect.
If I shut down my PC for troubleshoot, the internet wont reconnect back, until I login back to Windows.
4. Is my SATA cable faulty?
Another forum I read where his SATA cable is faulty, and unlock back Windows might take a while.
I did try to wait for 2 hours, still stuck at Welcome screen.
5. Is CPU / GPU voltage issue?
Another forum I read where they say when CPU voltage might not kick up after idle.
I leave my CPU settings as it at BIOS, never overclock. GPU as well.
6. I am using back Norton Antivirus 2014.
As I know, latest Norton Antivirus will run some scanning or something when idle.
I haven't tried uninstall Norton Antivirus yet. Need to know if anyone having similar problem with latest Norton Antivirus.
Need solution for this badly.
Sorry for the long post, and thanks for reading.
Sincerely,
Me