New and odd systray icon

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  1.    #11

    Can't read the Status reports on the right side of Avast scan. Try SAS again. Will it clean up what it finds?

    What does the icon say when you hover on it, left or right click?

    Please report back results of every step I gave as these would almost always resolve it.
      My Computer


  2. Posts : 757
    Win10 Pro 64-bit
    Thread Starter
       #12

    Whoops. Sorry, Greg. Didn't scroll down on the Avast report. Fixed.
    When the icon did appear, clicking or hovering had no response.
    It's not showing in my Control Panel at all.
    I've tried SAS three times. Crashed three times. All I can do is click Report or Cancel. After that, it's Stop or Cancel. No other error message shows up.
    I've found one log that is dated today. The number of files is far too low to be accurate.
    Code:
    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com
    
    Generated 11/02/2014 at 09:30 AM
    
    Application Version : 6.0.1158
    Database Version : 11586
    
    Scan type       : Custom Scan
    Total Scan Time : 00:02:38
    
    Operating System Information
    Windows 7 Professional 32-bit, Service Pack 1 (Build 6.01.7601)
    UAC Off - Administrator
    
    Memory items scanned      : 686
    Memory threats detected   : 0
    Registry items scanned    : 37475
    Registry threats detected : 0
    File items scanned        : 6177
    File threats detected     : 0
    
    ============
     End of Log 
    ============
    I'm presently looking through the 24,846 icons that IconsExtract show on my C drive.
    Attached Thumbnails Attached Thumbnails New and odd systray icon-avast2.jpg  
    Last edited by OvenMaster; 02 Nov 2014 at 12:37.
      My Computer


  3. Posts : 757
    Win10 Pro 64-bit
    Thread Starter
       #13

    The closest one I can find is "netshell.dll(1612)", which as Wandering one says, has to do with wireless networking.
    It's amazing how many icons in Win 7 are simply reused and taken from Win 9x and XP. Digital VAX, Lotus 1-2-3 or Borland Reflex, anyone?

    Now to figure out why SuperAntiSpyware is crashing.
    Attached Thumbnails Attached Thumbnails New and odd systray icon-netshell.jpg  
      My Computer


  4. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #14

    SuperAntiSpyware crash


    There's an option to include "scan with SAS" in the right click context menu. You could try disabling that.

    If that doesn't work you could try a reset.

    New and odd systray icon-superantispyware-free-edition.jpg
      My Computer


  5. Posts : 757
    Win10 Pro 64-bit
    Thread Starter
       #15

    Enabling right-clicking in Explorer is not ticked/checked.
    I'll have to try a reset and failing that, uninstall and reinstall the program.
      My Computer


  6. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #16

    SAS removal


    When I needed to reinstall SAS the uninstall didn't clean everything. Check for these remnants and remove them if found.

    Needed to stop and then delete the service:

    "C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE"

    Service Name: !SASCORE

    Command line used to delete:

    sc delete !SASCORE

    And uninstall drivers:

    C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS

    C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS

    Then SAS could be fully removed.

    New and odd systray icon-sas.jpg
      My Computer

  7.    #17

    Try resetting the Notification area icons to Default to see if it goes away. If not see exactly what is listed for it and disable the listing. Notification Area Icons - Reset

    Then we'll need to find the folder and/or reg key which contains these so it can be further traced and deleted.
      My Computer


  8. Posts : 1,519
    Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
       #18

    OvenMaster said:
    Wandering one said:
    Looks like WI-FI missing driver. Art.
    Which is definitely odd, because my machine has only ever been networked with a wired Linksys router.
    Look in Control Panel, Device Manager, Network devices, lately some Desktops have come with both a wired adapter and a wireless adapter.
      My Computer


  9. Posts : 757
    Win10 Pro 64-bit
    Thread Starter
       #19

    Callender said:
    When I needed to reinstall SAS the uninstall didn't clean everything. Check for these remnants and remove them if found.

    Needed to stop and then delete the service:

    "C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE"

    Service Name: !SASCORE

    Command line used to delete:

    sc delete !SASCORE

    And uninstall drivers:

    C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS

    C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS

    Then SAS could be fully removed.

    New and odd systray icon-sas.jpg
    After uninstalling SAS, none of those files exist, nor does !SASCORE show up in Services.
      My Computer


  10. Posts : 757
    Win10 Pro 64-bit
    Thread Starter
       #20

    Berton said:
    OvenMaster said:
    Wandering one said:
    Looks like WI-FI missing driver. Art.
    Which is definitely odd, because my machine has only ever been networked with a wired Linksys router.
    Look in Control Panel, Device Manager, Network devices, lately some Desktops have come with both a wired adapter and a wireless adapter.
    I looked. All that shows is my Realtek PCIe GBE Family Controller, which is embedded on my board.
      My Computer


 
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