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Windows 7: Uninstalled synaptics touchpad/Locked out of pc !

13 Nov 2014   #11
oscer1

win 7 64 bit
 
 

your welcome, a restore point wont effect any of your personal files it will bring it back to the day you choose from a list of restore points. say a week ago. you will have back original touchpad driver before you updated it.


My System SpecsSystem Spec
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13 Nov 2014   #12
guitarfiend

windows 7 home premium 64 64 bit
 
 

Okay,system restore worked.Thank God ! And,so far...no adverse affects Now,if anybody can tell me how to get the latest synaptics driver installed without these ill effects,I would much appreciate.According to what I'm seeing I'm running version 7.5 and the latest is like 15 ! I first tried HP's "support Assistant" for updates.But,it seems to get stuck on "Downloading messages and updates definition".That's why I went directly to Synaptics website.And,that's when all this trouble started !
My System SpecsSystem Spec
13 Nov 2014   #13
oscer1

win 7 64 bit
 
 

hi you will want to get it from the laptop manufacture. may i ask why you need an updated driver?

Edit: go here and install this no need to uninstall other one just install over it. http://h10025.www1.hp.com/ewfrf/wc/s...t=5111894#N907
My System SpecsSystem Spec
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13 Nov 2014   #14
Urthboundmisfit

Win 10 Pro x64, Win 7 Pro x64
 
 

Latest version from HP's drivers & dl's for your laptop is Version15.3.21.0, 103.47M:

Attachment 340324

Hope this helps :)
My System SpecsSystem Spec
13 Nov 2014   #15
guitarfiend

windows 7 home premium 64 64 bit
 
 

System restore ! Thank God,I was able to restore it to just 2-3 hours back ! I was afraid I was gonna have to restore it to such an earlier time that I would have lost a few things !
My System SpecsSystem Spec
13 Nov 2014   #16
oscer1

win 7 64 bit
 
 

did you try the driver that we linked? glad your back up ad running
My System SpecsSystem Spec
13 Nov 2014   #17
guitarfiend

windows 7 home premium 64 64 bit
 
 

The reason I wanted the updated driver (ver.17 according to Synaptics website),is for some reason (I thought I m mentioned this earlier) if I have to restart the pc,my ability to "two finger" scroll is lost.And,the only way to get that ability back is to go into the start menu,find the program and open it physically.It's not loading at startup anymore !
My System SpecsSystem Spec
13 Nov 2014   #18
oscer1

win 7 64 bit
 
 

try the driver listed in post 13 and 14
My System SpecsSystem Spec
13 Nov 2014   #19
guitarfiend

windows 7 home premium 64 64 bit
 
 

That's the same driver that's already installed.HP (AND Windows) doesn't realize that there is indeed a new driver available.I think maybe it's because it's an outdated pc model ?? Compaq Presario. This problem is just really annoying.And,now,I'm actually SCARED to attempt to install the new driver.Well,just scraed to uninstall the old one (He,he).PLUS.....(I already have the new driver downloaded) I have to unzip the new one !
My System SpecsSystem Spec
13 Nov 2014   #20
oscer1

win 7 64 bit
 
 

ok just install over the old dont uninstall the old driver. if it fails you know how to get it back :)
My System SpecsSystem Spec
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 Uninstalled synaptics touchpad/Locked out of pc !




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