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Windows 7: Hard Lock @ Welcome/Login Screen during Boot-Up, unable to resolve

19 Nov 2014   #11
rvcjew

7 Pro x64, 10 Pro x64
 
 

Are you installing windows then restoring for a windows backup image?


My System SpecsSystem Spec
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19 Nov 2014   #12
NKato

Windows 7 Ultimate x64
 
 

Tried to do it in that order, but it gave me errors. So I just reformatted the os drive again and it allowed me to install from system image. It's currently doing the install now.
My System SpecsSystem Spec
19 Nov 2014   #13
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by NKato View Post
Tried to do it in that order, but it gave me errors. So I just reformatted the os drive again and it allowed me to install from system image. It's currently doing the install now.
Best of luck, i'm a little confused on how the image was made if it was windows or not but either way doing just the image restore is probably better way anyway. I use acronis so am not as familiar with windows built in option.
My System SpecsSystem Spec
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19 Nov 2014   #14
NKato

Windows 7 Ultimate x64
 
 

I still haven't been able to diagnose the reason for my computer having hard locks at the welcome login screen. Any ideas? There are two reasons I can think of: bad hard drive or bad drivers.
My System SpecsSystem Spec
19 Nov 2014   #15
rvcjew

7 Pro x64, 10 Pro x64
 
 

I lean to bad gpu/bad drivers see if it hardlocks if you have it in safemode once your back up and running. If your sytem hardlocks in safemode too then shut it down take out the gpu and connect one monitor to the on-board graphics and see if it comes up in safe mode. Is your backup of a time before you were having hardlocks?
My System SpecsSystem Spec
19 Nov 2014   #16
NKato

Windows 7 Ultimate x64
 
 

Does not hard lock in safe mode. Gpu unlikely.
My System SpecsSystem Spec
19 Nov 2014   #17
rvcjew

7 Pro x64, 10 Pro x64
 
 

in safe mode can you uninstall your amd gpu drivers through programs and features?
My System SpecsSystem Spec
19 Nov 2014   #18
NKato

Windows 7 Ultimate x64
 
 

At the moment, due to the reinstall, there are no hard lock issues but I expect it to come back. I will try the full uninstall of catalyst in safe mode if it happens.
My System SpecsSystem Spec
19 Nov 2014   #19
rvcjew

7 Pro x64, 10 Pro x64
 
 

If you have none now I would do it in normal mode if you can it works better. Also if it does not lock in safemode that does not mean its the gpu it could be other drivers as well. I would if you get the problem again once in safemode go to msconfig and turn off boot programs till you find the cuplrit.
My System SpecsSystem Spec
19 Nov 2014   #20
NKato

Windows 7 Ultimate x64
 
 

I'll put this issue on hold for now. I'll come back if any further issues crop up.
My System SpecsSystem Spec
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 Hard Lock @ Welcome/Login Screen during Boot-Up, unable to resolve




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