Problem freezing PC on loggoff screen when attemp shut down or restart


  1. cristy73
    Posts : 40
    Windows 7 Ultimate (Alienware) x32
       New #1

    Problem freezing PC on loggoff screen when attemp shut down or restart


    Hi everyone, I have a problem with my PC since I reinstalled windows 2 days ago. I used IObit driver booster to update my drivers and when I try to restart or shut down PC, the logoff screen is freezing and it will never reboot or shut down if I dont press the power button . I unistalled all drivers, I ran sfc /scannow in the cmd, nothing seems to be wrong.Can anyone help me to solve this problem, please ?
    Thanks !

    P.S. I found a similar thread on the site but nothing from there works for me ! Help please !
      My Computer
    Quote Quote

  3. Shimshom
    Posts : 758
    Windows 7 Ultimate x64
       New #2

    Probably your best bet would be to reinstall Windows using this guide
    Clean Install Windows 7
    but before you start disconnect any internal hard drives except the one you're installing Windows on and also disconnect any external hard drive and other peripherals such as printer. Don't bother with IObit software for anything and the drivers for your motherboard are here Motherboards - P5LD2 Deluxe - ASUS but there are no Win 7 drivers listed so try the Vista ones but you still might have a problem.
      My Computer
    Quote Quote

  4. gregrocker
    Posts : 50,642
       New #3

    Win7 is mostly driver-complete in the installer and via Windows Update after install. So put your network LAN driver in the backup in case its needed to get online, then after OS install Check for Updates to install all Important and Optional Windows Updates, with reboots, until there are no more.

    Then supply only the drivers still missing in Device Manager following the steps in red in Clean Reinstall Windows 7 which has helped over a million users get a perfect install without a single complaint. It shows how to trace or find any driver there without using a driver program. In fact you'll get and keep a perfect install to the exact extent you stick with the tools and methods given.

    If you have any questions ask back here. We also have a Driver forum which can find any driver for you.
      My Computer
    Quote Quote

  6. cristy73
    Posts : 40
    Windows 7 Ultimate (Alienware) x32
    Thread Starter
       New #4

    Thanks for answering, I will make a Clean Reinstall of windows as it shows in the thread and I'll get back with good news I hope.
    Thanks again and all the best !
      My Computer
    Quote Quote

 

  Related Discussions
hey forum, please i need someone to help narrow down this weird problem im having, just recently my pc started to not shut down when i click shutdown, monitors turn off and the pc stays running, same with restarting....and the crazy thing is sometimes it does shut down and restart...but when it...
Dell 8100 runs properly for about an hour, then a blue screen shows. I power off the system. When I try to reboot the power button flashes amber and will not boot. When I leave the system off for a few hours, it will restart.
Hi guys, my first post on your forum so please be patient. Also note my PC tech knowledge is very limited so please use "baby language" for now. I have been experiencing shut down problems for the last month now. The strange thing is though it is only at night when I shut down. If I switch on...
screen freezing problem
in General Discussion

hey i have an hp pavilion dv6-3141ee laptop with windows 7 ultimate 64bit installed... i've been having issues with my system that sometimes the screen just freezes and i'm unable to use the touch pad nor the keyboard .. what is the issue ?? NB: i'm sure its not caused by a virus Regards...
Separate issues I believe... It seems that once configured for my work domain (doesn't happen at home...but different PC) shut down hangs for approximately 5min at the shutting down screen. BSOD on restart but no BSOD on shut down and restart (power cycle)...This seems to happen only after...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 12:24.
Find Us