I guess that means unless you copy everything off using a Live Linux CD/DVD/USB, you can't "nuke" the system and reinstall Window either.
I've asked some other members to drop by.
Maybe they will be able to think of a solution that doesn't involve a total rebuild.
What are your uac system settings set to?
Have you tried disabling norton?
I still suspect malware even though you state you are clean. (because I always suspect malware, and unfortunately 99% of the time it is. Especially with norton installed.)
Unrelated:
Why are you using an old version of internet explorer? You should be on 11 not 8.
______________________________________________________________________________________
1.) Download herdprotect: (choose the portable version)
Download herdProtect - Free Anti-Malware Platform
2.) Run the scan.
3.) When the scan finishes, save the results per the screenshot below. Then upload the log here.
DO NOT REMOVE ANYTHING YET. I will advise if anything needs removed when I receive the log.
Attached Images
Hi Andrew,
I am using ie11, I put ie8 without thinking, apologises. I can't see how to edit my Seven Forum's profile.
Yes, I've tried disabling Norton, still couldn't copy/paste in windows.
My UAC settings are on Never modify. They used to be on the second from the top but I changed it when I couldn't copy/paste and when I saw I didn't have Full Control in permissions on C drive.
Going out now, I will run HerdProtect when I'm back.
Thanks.
Is this a typo? If not a typo, then try msconfig.exe to do a clean boot.
Secondly, you might try reinstalling ...
Download Microsoft Visual C++ 2010 Redistributable Package (x86) from Official Microsoft Download Center
Good Luck
No, not a typo, it couldn't find misconfig.exe so I download it from internet to my desktop. I then tried to paste it into Windows\System32\ and it said do you want to replace the original file, have 2 copies, etc. (So, misconfig.exe was there so why couldn't Windows find it?). I tried pasting the misconfig.exe and the runtime error popped up as per usual these last few days. I then looked for the original misconfig.exe in Windows\System32\ but I couldn't see it which is weird as Windows asked me if I wanted to replace it but yet couldn't find it in search.
I did a clean boot, still couldn't paste.
I had 4 lots of Microsoft Visual C++ and I uninstalled them and installed Microsoft Visual C++ 2012. should I install Microsoft Visual C++ 2010 instead?
thanks.
Last edited by garydt; 29 Nov 2014 at 13:50. Reason: forgot something
Andrew, I scanned with Herdprotect and uploaded the log. Hope it helps sort out my problem..
From post # 10
Using two anti virus programs at the same time on the same computer is a big NO NO.I've got Norton 360, Mailwarebytes, and Webroot Securityanywhere.
From post # 18k
Another big NO NO.No, not a typo, it couldn't find misconfig.exe so I download it from internet to my desktop.
I would suggest starting at square #1.
Lets see if Microsoft still loves you by completing this tutorial by Brink and posting the log here.
Windows Genuine and Activation Issue Posting Instructions
Quote