Windows won't paste folders into different folders or drives.

garydt · 29 Nov 2014

Forgot to say - on Monday I was surfing the net when suddenly my monitor turned itself off. I tried turning it back on, tried all the connections which were all in tight. I had to shut the pc down then rebooted it. The monitor came on, windows started and then about 2 minutes later the monitor turned off and I had to reboot again. this happened 5 times in a row and since then the monitor has been fine. It's a long shot but would this have caused the copy/paste problem?

garydt · 29 Nov 2014

Layback Bear said:

From post # 10

I've got Norton 360, Mailwarebytes, and Webroot Securityanywhere.

Using two anti virus programs at the same time on the same computer is a big NO NO.

From post # 18k

No, not a typo, it couldn't find misconfig.exe so I download it from internet to my desktop.

Another big NO NO.

I would suggest starting at square #1.
Lets see if Microsoft still loves you by completing this tutorial by Brink and posting the log here.

Windows Genuine and Activation Issue Posting Instructions

I ran the Microsoft diagnostic tool and this was the outcome -

Code:

 
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-24PFM-FKGX8-P7Y6G
Windows Product Key Hash: yKXmZvTNMlIaTXYvYVDamlRXZNk=
Windows Product ID: 00359-112-1982393-85827
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7B4B7201-BFC6-4A6A-BF51-DBC1A514134E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Opera\launcher.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7B4B7201-BFC6-4A6A-BF51-DBC1A514134E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P7Y6G</PKey><PID>00359-112-1982393-85827</PID><PIDType>5</PIDType><SID>S-1-5-21-2694673702-1610222960-552236918</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7681</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V4.3</Version><SMBIOSVersion major="2" minor="7"/><Date>20130109000000.000000+000</Date></BIOS><HWID>F72F3007018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65723</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-112-198239-00-2057-7600.0000-1682013
Installation ID: 004223822755788426423544167331834132016782292964521255
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: P7Y6G
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 29/11/2014 20:50:45
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:19:2014 13:16
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEA6GEAITSrDP54dGI0St2IsBjhbuD+505JOQsucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   ALASKA  A M I
  FACP   ALASKA  A M I
  HPET   ALASKA  A M I
  MCFG   ALASKA  A M I
  FPDT   ALASKA  A M I
  SSDT   Intel_  AoacTabl
  SSDT   Intel_  AoacTabl
  SSDT   Intel_  AoacTabl
  SSDT   Intel_  AoacTabl

andrew129260 · 29 Nov 2014

garydt said:

Gandalf said:

garydt said:

... I tried to do a clean boot but it couldn't find misconfig.exe .

Is this a typo? If not a typo, then try msconfig.exe to do a clean boot.

Secondly, you might try reinstalling ...
Download Microsoft Visual C++ 2010 Redistributable Package (x86) from Official Microsoft Download Center

Good Luck

No, not a typo, it couldn't find misconfig.exe so I download it from internet to my desktop. I then tried to paste it into Windows\System32\ and it said do you want to replace the original file, have 2 copies, etc. (So, misconfig.exe was there so why couldn't Windows find it?). I tried pasting the misconfig.exe and the runtime error popped up as per usual these last few days. I then looked for the original misconfig.exe in Windows\System32\ but I couldn't see it which is weird as Windows asked me if I wanted to replace it but yet couldn't find it in search.

I did a clean boot, still couldn't paste.

I had 4 lots of Microsoft Visual C++ and I uninstalled them and installed Microsoft Visual C++ 2012. should I install Microsoft Visual C++ 2010 instead?

thanks.

Woah backup.

Msconfig is the one you want. You should never download supposed system files from the internet!

misconfig is not even a thing as far as I am aware.

msconfig is what you type in the run or search. Not misconfig.

I will look at the herdprotect log then.

UAC being off is another large NO NO. This is why you are having problems copying to protected areas. With UAC off, it cannot prompt you to allow you to continue in order to allow the copy.
Even with UAC off it still protects critical files and folders important to the system, but because it is off it will not prompt you which will block be default.

I am glad it stopped you anyway, as you should not have been doing that to begin with!

Layback Bear · 29 Nov 2014

The log shows this.

Microsoft Office Enterprise 2007 - 103 Blocked VLK

TTS Error:

I will ask someone a lot more knowledgeable on these types of things to have a look.

NoelDP · 30 Nov 2014

The MGADiag report shows no problems apart from the obvious counterfeit Office 2007 install.

The 'TTS Error:' entry being blank simply means that there were no Trusted Store Tampers found.

One surprising thing though - the OP's specs show 8GB RAM installed - but it's a 32bit install which can only use 4GB at most.

lehnerus2000 · 30 Nov 2014

Maybe he is using the rest as a RAMDisk.

I've done that on my PC (for XP).

Layback Bear · 30 Nov 2014

Thank you Noel for answering my request.

Lets see if I can put this in some kind of order.

1.More than 1 anti virus program being used.
2. 8 gig of ram on a 32 bit Windows 7.
3. 3 memory sticks. (??)
4. Can't find msconfig.exe/downloaded from non Microsoft site.
5. MGADiag shows Windows 7 okay except for counterfeit Office 2007 install.

If it was my computer I would back up data I wanted to save to a external drive.
Unhook all drives except the drive I wanted Windows 7/64 on.
Only have the keyboard and mouse plugged in.

Complete a Clean Install of Windows 7/64 with all Windows 7 Updates and activate the system.

Install Microsoft Security Essentials. Use the system and see if their are any problems.
Report back and let us know how thing are working.

Do NOT install any counterfeit programs.

Clean Install Windows 7

Microsoft Security Essentials - Microsoft Windows

DavidE · 30 Nov 2014

You could try a Repair Install to see if that will fix this issue.
Repair Install

If it doesn't fix the issue, you can still do a clean install after that.

gregrocker · 30 Nov 2014

See if you can backup your data using the steps in Clean Reinstall - Factory OEM Windows 7
which will also result in a perfect install as long as you stick with only the tools and methods given.

If not then we can help you back it up from boot using one of the methods given in Step 6 to rescue files using a boot disk.

Slartybart · 01 Dec 2014

garydt said:

.....
I had 4 lots of Microsoft Visual C++ and I uninstalled them and installed Microsoft Visual C++ 2012. should I install Microsoft Visual C++ 2010 instead?

thanks.

Microsoft Visual C++ runtime libraries: you should have updated versions of 2005, 2008, 2010, 2012

Programs are written using a specific runtime library - (ie 2012 does not replace 2010)

2012
2010
2008
2005

Since you're getting a c++ error, you might try installing the runtime libs.