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Windows 7: An error occurred while troubleshooting. Error code 0x80070005.

09 Dec 2014   #1
bmorocks

Windows 7 Home Premium 64 bit
 
 
An error occurred while troubleshooting. Error code 0x80070005.

Has anybody received this error message? I've found other threads where people post the same problem, but I haven't seen any solutions. Essentially, every time I troubleshoot ANYTHING (wifi-connectivity, printer troubleshooting, etc.), I get this error message.



I got this error message when troubleshooting my printer. It states: An unexpected error has occurred. The troubleshooting wizard can't continue.

Package ID: Unknown
Path: Unknown
Error code: 0x80070005
Source: Temporary files
User: JJ-HP\JJ
Context: Restricted.

Any ideas?


My System SpecsSystem Spec
.
09 Dec 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Create a new administrator account,
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
If the issue does not occur in new user account then refer the following link to fix the corrupted user account.
Fix a corrupted user profile - Windows Help
My System SpecsSystem Spec
10 Dec 2014   #3
gregrocker
Microsoft MVP

 

Did you move your Temporary Folder? It seems to lack permissions, symptomatic of moving it - which is why it's never a good idea to move AppData folders or the entire User Profile.

If so i would move it back to where it was, or if the User Profile was moved restore it to its default location and then only move the active User folders.
My System SpecsSystem Spec
.

10 Dec 2014   #4
bmorocks

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi and welcome to SevenForums,
Create a new administrator account,
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
If the issue does not occur in new user account then refer the following link to fix the corrupted user account.
Fix a corrupted user profile - Windows Help
Thanks for the help - my profile was indeed corrupted (although I don't know how that happened), and creating a new user profile did work.
My System SpecsSystem Spec
10 Dec 2014   #5
bmorocks

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Did you move your Temporary Folder? It seems to lack permissions, symptomatic of moving it - which is why it's never a good idea to move AppData folders or the entire User Profile.

If so i would move it back to where it was, or if the User Profile was moved restore it to its default location and then only move the active User folders.
I did not move the temp folder, nor did I delete it.
My System SpecsSystem Spec
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 An error occurred while troubleshooting. Error code 0x80070005.




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