Grey bar/line not allowing clicking or scrolling


  1. Posts : 11
    Windows 7
       #1

    Grey bar/line not allowing clicking or scrolling


    I was on a web page and I don't know what I clicked on but a horizontal grey bar/line, 4 inches long and 1/4 inch tall showed up on the left side of my screen about 2 inches from the bottom of the screen.

    A small window opened up saying something, didn't read it (like a dummy), but I just wanted to get rid of the bar/line. I clicked on a small box that said, "Got it". Didn't see an "X" anywhere.

    Now, the bar/line won't go away while I'm online but it does go away when I'm not online. It won't let me click on links below the bar/line or if I put the mouse under it, I can't scroll. Everything works when I'm not under it.

    Any ideas?

    Thank you
      My Computer


  2. Posts : 1,670
    win 10
       #2

    Hi can you post a screen shot of what your talking about.
      My Computer


  3. Posts : 11
    Windows 7
    Thread Starter
       #3

    Here's the screen shot.


    I should have thought of that before.

    Thanks
    Attached Thumbnails Attached Thumbnails Grey bar/line not allowing clicking or scrolling-grey-bar.jpg  
      My Computer


  4. Posts : 1,670
    win 10
       #4

    does it happen with all browsers?
      My Computer


  5. Posts : 11
    Windows 7
    Thread Starter
       #5

    Only in Firefox, not IE.
      My Computer


  6. Posts : 1,670
    win 10
       #6

    try resetting firefox to its defualt state. https://support.mozilla.org/en-US/kb...-most-problems
      My Computer


  7. Posts : 11
    Windows 7
    Thread Starter
       #7

    oscer1,

    That fixed it. Thanks to you as well as the others held my hand through this ordeal.

    Gotta remember that little question mark.
      My Computer


  8. Posts : 1,670
    win 10
       #8

    That's good news. Your welcome
      My Computer


 

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