Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: HP laptop freezing randomly

10 Dec 2014   #1

windows 7, 64bit
HP laptop freezing randomly

Hello I need your help with my laptop freezing up problem. My screen just freezes and nothing works, so I have to reboot it.

I have tried formating laptop to factory settings, I sent it to shop for help but all they thought it is was overheating. So they cleaned it up and applied new thermopaste, but first 1 hour at home and it froze 5 times....

I am typing this from phone cause using browsers is when it freezes mostly.
My System SpecsSystem Spec
11 Dec 2014   #2
Microsoft MVP


Try establishing a Clean Boot, check for infection, test System Files, monitor and if necessary resolve overheating, and then the other Troubleshooting Steps for Windows 7.

Keep in mind that the HP Factory install is the worst possible install of Win7 you can have, larded with bloatware and duplicate utilities that interfere with better versions built into Win7. That's why no tech enthusiast will run that install but instead does a Clean Reinstall Windows 7 sticking with the steps in blue link to get and keep a perfect install.

Short of that you can Clean Up Factory Bloatware to see if that relieves some of the problems, which are typical of factory install.
My System SpecsSystem Spec
15 Dec 2014   #3

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Had a issue with a HP laptop that locked up after various times. The laptop has a synaptics touchpad and it was somehow registering activation. I used the the graphic accessory from synaptics that showed a graph of touchpad inputs. Just something to look at.
My System SpecsSystem Spec


Thread Tools

Similar help and support threads
Thread Forum
My Laptop is randomly freezing
Hello guys (and gals :p) My laptop is randomly freezing :( It sometimes freezes when it is performing on a high level (like when i play graphic intense games, using photoshop or have multiple programmes open), but lately it has begun freezing randomly, when it is just idle. I sometimes...
BSOD Help and Support
HP laptop freezing randomly
Hello all, I own an HP Pavilion dv6, I got it last Sunday from a friend. Everything worked great until yesterday, it started randomly freezing, it didn't respond to the keyboard and the cursor was frozen as well; the only thing I could do was restart. I've ran memory tests, changed the ram, even...
General Discussion
Laptop Freezing/Stuttering Randomly During Use
Hi, I'll try to keep this brief. I purchased my HP Probook 4530s off my friend last week. Naturally, I formatted it to give a fresh install of Windows. Since then I have been having this issue: Laptop freezing up - YouTube Watch the video above, as you can hear the video lags/stutters...
Hardware & Devices
Windows 7 Laptop persistent freezing/lockups randomly
Ok, so I've finally decided to make my own thread about this rather than keep looking for solutions in other people's threads. My laptop has been freezing up very randomly since Christmas break, and I've run just about the gamut of ways to fix it. It do not believe it is an application problem...
BSOD Help and Support
My laptop keeps randomly freezing
Hello, as the title says, when I use my laptop it will randomly freeze. I have the gadget that shows me how much of the CPU and the RAM is being used, and I found that it does it randomly, doesn't matter how much of each is being used. It mainly does it when I'm using firefox. Firefox just stops...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 06:41.
Twitter Facebook