Hi, I just started having this white screen issue today.
It seems that my laptop have a permanent white screen, the moment I pressed the ON button.
I can still adjust my screen lighting, and couldn't try the rest since I can't seen anything on my screen.
I've searched on net, and mostly referred to a white screen after start up and with the mouse scroll, but mine is just empty without anything.
Please help me, I have a lot of important files that I need access to.
Can you plug in a monitor? Most laptops have a port for this.
If so is it booting past the BIOS screen into Windows? What do you see on the monitor screen? If it's also white then it sounds like the video chip is failing and may need replacement. If the monitor gives a picture then it could only be the laptop screen needing reseating or replacement.
Your files should always be backed up against failures like this. If you cannot get your screen working then you can remove the Hard Drive from its bay underneath - instructions for most models are found by asking Google - and connect it via a converter cable to USB or to plug it in internally to a desktop's SATA port, giving access to your data.
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