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#11
Hi,
I downloaded the ISO file X17-58997.iso from the website that was on step 6 and then burned it to a DVD using the programme that was provided. I booted my laptop to my DVD drive by pressing F10 then selecting my CD/DVD drive and I got the message press any key to boot from CD or DVD drive. I did and it said Windows is loading files and that loaded quick then it said it again which took a little longer but was still fast then it said Starting Windows and was there for a couple minutes then I got a black screen with a big arrow larger than a usual sized arrow. This is the same thing that happened when I booted from the windows 7 disc I got with the laptop. What should I do now?
Thank you for your help.
Alex